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Admin services manager

Sheffield
BHP, Chartered Accountants
Service manager
Posted: 28 August
Offer description

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We’re looking for an Admin Manager based in Sheffield (Leeds considered).

About BHP:

We love what we do, we’re proud of who we are, and we have fun along the way.

At BHP, we’re more than just a business advisory firm – we’re a team of passionate professionals dedicated to helping our clients and our people to thrive.

With a rich history and a forward-thinking approach, we’re proud to be officially recognised as a Great Place To Work, and one of the best workplaces in the industry. Our commitment to flexibility, collaboration, and continuous improvement has earned us numerous awards, including:

* Best Workplaces in Financial Services & Insurance
* Employer of the Year

We value inclusion, creating a workplace where everyone belongs and can perform at their best.

The Role:

We are looking for a confident and solutions-focused Administration Manager to lead our central admin team, driving engagement, motivation and high performance across the function.

This role offers the perfect platform to make a meaningful impact, embedding recent changes following a restructure, strengthening processes, and finding new ways to improve the service we provide to the business.

You’ll take ownership of ensuring our processes are robust, efficient, and clearly documented, while leading a dispersed regional team who play a vital role in keeping BHP running smoothly.

This role is varied, but examples of what you’ll be working on are:

* Leading, motivating, and developing the administration team, ensuring high levels of engagement and performance.
* Embedding new processes and documenting ways of working.
* Process mapping and identifying opportunities for efficiencies.
* Overseeing the rollout and optimisation of our new admin ticketing system.
* Working closely with partners, managers, and colleagues across the firm to ensure our service meets evolving business needs.
* Capacity planning to ensure workloads are balanced and achievable.

Whether you’re looking to deepen your leadership expertise or expand your operational management skills in a professional services setting, we’ll support you with the resources, training, and career progression opportunities you need to succeed.

The Team:

The admin team works across all five BHP offices (York, Leeds, Cleckheaton, Sheffield and Chesterfield), providing essential operational support to the business. The headcount stands at 17, and is made up of administrators, receptionists, and PAs.

The Culture:

Friendly, supportive, caring, inclusive... These are just some of the words that our current colleagues use to describe our culture.We do our best to make sure we bring our company values to life, and through our employee surveys and engagement groups we make sure everyone has the chance to have their say and play a part in shaping our culture.

When you join us, you can expect:

• A welcoming environment where everyone feels valued.

• Regular team events, networking opportunities, and professional development sessions.

• Agile, hybrid working to help you find the best work life balance.

• Wellness programs, mental wellbeing support, and initiatives that prioritise your well-being.

The package:

* 27 days annual leave, plus bank holidays.
* Pension contributions of 5.3% when you contribute 3.2%
* (Additional pension benefits when you opt in to our salary sacrifice scheme.)
* Opportunities for career development and professional growth

To thrive in this role, you’ll need:

* Extensive line management experience and a track record of driving engagement, motivation, and performance.
* Experience embedding process change and identifying efficiencies.
* Strong organisational skills, with the ability to document and map processes.
* Excellent communication and influencing skills at all levels.
* Good IT skills, including Microsoft Word, Excel, and Outlook.
* A full UK driving licence and access to your own car for travel to other offices

Whilst not essential, it would be great if you also have:

* Accountancy or professional services sector experience
* Experience of managing a dispersed team or working regionally

We don’t expect you to tick every box. If you’re excited about this role and believe you can make a difference, we’d love to hear from you.

We welcome applications from all backgrounds and experiences and will provide reasonable accommodations during the hiring process. If there’s anything you need support with, just let us know.

The process:

Our recruitment process typically includes an initial informal chat about the role followed by a more structured face-to-face interview. We’ll keep you updated at every stage.

You deserve to thrive! At BHP, we’re offering a job, but we’re also offering a career and a community where your expertise will be appreciated, your potential nurtured, and your success celebrated.


Seniority level

* Seniority level

Mid-Senior level


Employment type

* Employment type

Full-time


Job function

* Job function

Administrative
* Industries

Accounting

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