Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy and waste management, we design and implement innovative solutions for decarbonisation, depollution and resource regeneration, supporting communities and industries in their ecological transformation.
Within this framework, Water Tech brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity and energy. Together, we pursue a shared mission to create a more sustainable future.
Job Title
🔧 Field Service Engineer - UK Temp | Liverpool/Manchester Area
Contract Details
🕒 Full‐time – 15 month temporary contract – 40 hours per week | Up to 80% travel with overnight stays within UK | Remote work flexibility | 26 days annual leave plus bank holidays | Company van + fuel card | Comprehensive pension scheme | Private medical insurance | Life assurance | and more.
About the Role
Our EMEA Aftermarket Team is at the forefront of pharmaceutical and microelectronic water quality certification. We are industry leaders in detecting water contamination through total organic carbon (TOC) analysis, ensuring the highest quality standards for pharmaceutical and semiconductor processes.
As a Field Service Engineer based in the Liverpool/Manchester area, you will work with cutting‑edge SIEVERS analysers and instruments, including:
* Total Organic Carbon (TOC) Analysers: M9/M5310C, M500/M500e, Boron Ultra, CheckPoint, TOC‑R3, InnovOx
* Bio Analysers: Eclipse (bacterial monitoring system) and Soleil (compact bioburden analyser)
Your Responsibilities
* Lead and execute installations and validations of cutting‑edge Sievers analysers
* Conduct precise maintenance and calibration at customer sites
* Perform timely repairs and on‑call duty for urgent requests
* Manage technical documentation and customer relations
* Provide expert technical support
* Train and mentor new team members
A Typical Week
Monday mornings involve administrative tasks such as email management and shipment tracking. Workdays are primarily spent travelling to customer sites for maintenance and repairs. After completing on‑site work, which can span multiple days, service protocols are promptly sent to customers. Throughout the week, phone support is provided for minor troubleshooting, while planning future service visits and coordinating parts shipments. Regular team meetings are scheduled between site visits to discuss ongoing projects and support needs. Fridays are often dedicated to home office work, completing administrative tasks, finishing training, or handling last‑minute repair requests.
What We Offer
* Freedom to manage your own schedule
* Mix of field work and remote support
* Direct impact on pharmaceutical quality control
* Continuous learning through an outstanding mentoring programme
* Flat organisational structure with direct reporting to the UK Field Service Manager
* Defined KPIs for successful and directional improvement
* Partnerships with customers
* Regular certifications and training classes
* Involvement in small assignments and project work
* Data‑driven growth opportunities
What We're Looking For
As a Field Service Engineer, being a customer‑focused professional is crucial because you are the face of Veolia Analytical Instruments during on‑site visits. The role requires strong interpersonal skills to understand and address customer needs effectively, while maintaining professionalism in challenging situations.
* A fast and dedicated approach to learning necessary skills
* Willingness to step up and lead people
* Readiness to work on smaller projects and assignments alongside field work
* Open mindset in problem‑solving and outside‑the‑box thinking
Additional qualifications:
* Valid UK work permit and driving licence
* Engineering, chemistry or laboratory background
* Fluency in English
* TOC analyser experience
* Laboratory equipment troubleshooting skills
Desirable:
* Leadership experience
* Pharmaceutical industry knowledge
* Salesforce proficiency
* GMP knowledge
* Residence in/around Liverpool/Manchester area
Health & Welfare
* Holiday allowance: 26 days plus bank holidays with option to buy or sell additional days off
* Private healthcare – currently BUPA, with option to add family members
* Dental plan – cover or monetary cashback on appointments and treatments
* Enhanced maternity/primary care pay: 13 weeks full pay from Day 1
* Enhanced paternity/secondary care pay: 2 weeks full pay from Day 1
* Adoption leave: 13 weeks full pay for parental, 2 weeks co‑parental pay from day 1
* Support for carers – flexibility for longer‑term caring needs, remote work, flexible hours, adjusted schedules, paid or unpaid leave
* Lifestyle account – £60 start, match £1 for £1 up to £360
* Discounted gym memberships
* All employees receive one day of paid volunteering leave per year
Monetary Benefits
* Leading pension contribution: 10 % of earnings from us monthly, doubling your own 5 %
* Option to buy shares at preferential rates
* Salary sacrifice schemes
Other Protection
* Life insurance: 10 × salary to nominated person(s)
* Income protection: covers up to 60 % of salary for five years, with 2 × salary lump sum if unable to return to work
Equality and Inclusion
Veolia is an inclusive company committed to diversity and gives equal consideration to all applications, without discrimination.
Equal Opportunity Statement
We are proud to be an equal opportunity workplace.
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