Are you ready to make your mark with the leading provider of Corporate Guest Services? Do you have a management background and a passion for delivering truly unique guest experiences? Our client is an international law firm who is committed to promoting diversity and to fostering an inclusive environment. As a Reception Manager you will work closely with the Senior Facilities Manager and Onsite events team to ensure the smooth running of operations. Type of contract: Full-time, Permanent Hours: 40 per week (Monday-Friday, on a shift rota basis between 7 AM - 7 PM) What will you get? Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow. Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support. Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career! Give Back to Community: Take one paid day off annually to support a cause you're passionate about! Oversee the switchboard and ensure the team are complying with the correct procedures. Work closely with workspace team and catering team on room set up for day-to-day meetings. To comply with the Reception Services standard operating procedures (SOPs) manual and keep up to date with new information. Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together Personable attitude, a manager that the team can rely on Be confident around senior stakeholders in business Problem solver Strong attention to detail Champion team growth and development About us Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.