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General manager

Kidderminster
Brockencote Hall Hotel, Kidderminster
General manager
Posted: 25 June
Offer description

Social network you want to login/join with:** We’re proud winnersof the AA Small Hotel Group of the year 2024-25, rated as a Top 30 Best Placeto Work in Hospitality 2024 by The Caterer, and recently crowned Best Employerat the Springboard Awards for Excellence**Respectively - noagencies please. Salary reflects OTE including bonus potential.What you’ll bedoing?It’s a special moment in time atBrockencote Hall Hotel – the most intimate of our Eden Hotel Collection, butone with real character, soul and ambition. With a loyal following, abeautifully maintained estate, and a kitchen proudly delivering 3 AA Rosettedining, Brockencote is poised for its next chapter.We’re looking for a GeneralManager who’s ready to take the next step in their career, and someone with agenuine passion for fine dining and five-star hospitality. You’ll be inheritingan exceptional team that blends long-standing talent with up-and-coming leadersfrom our development programme – and we’re proud to say we’ve created a culturewhere people thrive.We’re a business that trulybelieves in developing its people. Infact, our current General Managers have celebrated 11 promotions between themand an average tenure of 12 years – a proud statistic for us and somethingwe’re committed to continuing.As General Manager, you'll have the opportunity to make your commercial mark – from weddings toevents, and F&B to occupancy supported by centralsupport functions.Withthe hotel fully operational 5 days out of 7 days each week, it’s one of those rare roles inhospitality where quality of life and career ambition can genuinely go hand inhand.What you’ll needProven recent experience as General/HotelManager or you could be a DGM with significant experience within a redstar luxury hotel environment, to 3 AA Rosette food standards.Financially astute with a keen eye for numbers, you will be drivenby the desire to maximise sales and profitability, delivering this throughcreative sales and marketing activity.Whilst this may be a developing skill, it’s a key one to drive ourcommercial successPeopleare our biggest asset and so you will be a natural motivator demonstratingexceptional leadership skills, with proven results at recognising anddeveloping talent to retain your team. Like most hospitality business’ intoday’s market, we are focused on creating a modern workplace and culture thatlends itself to great people retention and a reputation for being a leadingemployer in the local area.A commercial mindset with the ability to spotand unlock revenue opportunitiesYouwill be highly credible with the ability to develop relationships across alllevels of the business, using this to influence business success and to work incollaboration with our support officeA genuine passion for hospitality, withguest satisfaction at the heart of every decision you make.Experience within a strong weddings environmentwould be an advantage.What’s in it foryou?Some of the belowmay be less relevant to your role than other’s, but combined they are a greatreflection of our people approach and current focus;At Eden Hotel Collection, we’re proud of ouraward-winning approach to employee wellbeing, engagement, and recognition (withindustry award wins in both 2023 and 2024!)—which means you’re joining a teamthat values your happiness, growth, and success every step of the way.Bonus potential of upto 10% of salaryGenerous Time Off: 31 days ofleave, increasing to 33 with service.FamilyFocused Benefits: Private healthcare, with the option toenhance your cover for family and Death in Service benefit of 4 x salary;Personal development – leadershipcoachingDiscounts & Perks: Exclusivesavings at 800+ retailers, gyms, restaurants, days out, and utilities.Wellbeing Centre: Access toHello Fresh recipes, fitness videos, and financial planning tools.Health & Wellness Plans: Dental,vision, alternative care, and 24/7 GP access.Sustainable Commuting: Cycle-to-Workand Electric Vehicle Leasing options.Exclusive EHC Perks: Discountedstays, spa treatments, golf, and leisure at our properties.The Happy Hub: Our rewardand recognition platform where you can send peer-to-peer cards, earnmonetary rewards, be celebrated as Employee of the Month, and receivelong-service vouchers.Genuine Wellbeing Support: We’re here tosupport your financial, mental, and physical wellbeing both via oursupportive teams and Hospitality Action.Employee Comm’s: Stayconnected through Eden Engage for all the latest team news.Grow with Eden: Develop withus through apprenticeships and leadership programs like RISE & THRIVE.Family-Friendly Policies: Enhancedleave and return-to-work financial support for life’s key moments.Everyday Essentials : Free parking,meals on duty.A Culture of Collaborationand CareWe work together to create a truly inclusiveworkplace, where your voice matters, and real change happens:Your Voice Matters: Regular surveys thatvalueyourinput.Real Action: “You said, we did”—because welisten and respond.Sustainability Focus: Employee champions atevery hotel and HQ.We’re proud members of the Hoteliers’ Charter, andour team is always at the heart of what we do, guided by our values of Heart,Honesty, Spirit, and Team.Our commitment to equity means we welcome talentfrom all backgrounds, perspectives, and experiences, and we encourageapplications from all communities, including underrepresented groups, parents,people living with disabilities, and those bringing diverse perspectives.Join us to experience what it means to work for a values-led, award-winningemployer.Want to get a flavour for Eden HotelCollection? Give us a follow on Linked inPlease note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button.Created on 22/06/2025 by TN United Kingdom
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