What We Do At Goldman Sachs, our Engineers don’t just make things – we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets.
Technology is a fundamental driver in business. Harnessing this technology and improving productivity is vital for our Executives. Our team plays a vital role in not only handling all of the technology support for these Executives, but also to improve the technology that they are using. In this role you will interface directly with these Executives and their personal assistants. This role requires someone with great communication skills, interpersonal skills and the confidence to make fluid decisions.
Key Responsibilities:
1. Provide day-to-day support to the Executive Staff (C-Suite and Management Committee) for all technology needs.
2. This position interfaces directly with the Executive staff and troubleshooting their issues to resolution while providing a high level of discretion and professionalism
3. Working with Engineering to develop solutions for our clients
4. Workplace hardware and software support including desktop, laptop, market data, IPT.
5. In person and remote support as needed
6. Maintaining, supporting and the installation of Work at Home technology
Key Skills:
7. Highly motivated and communicates very well
8. Excellent client service orientation, strong analytical and interpersonal skills
9. Ability to make decisions under pressure
10. Ability to prioritize and escalate things in a timely manner
11. Experience working globally with multiple teams
Minimum Qualifications:
12. Bachelor degree in computer science related major
13. 5+ years experience in Desktop Administration
14. A genuine “I care” mindset and detail oriented
15. Working knowledge of Windows 10, Windows 11, macOS
16. Working knowledge of mobile devices iPhone, iPad, Android, Laptops
17. Strong communication skills, ability to prioritize and respond to shifting deadlines
ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at /careers. We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process.