Operations Manager – Luxury Boutique Hotel in Dorset
Location: Dorset
Salary: £50,000 per annum + bonus
A stunning luxury boutique hotel in Dorset is seeking an experienced and ambitious Operations Manager to join their team. This is a fantastic opportunity for an established operations professional ready to take the next step in their career, with the potential to step into a General Manager role within 6 months.
As Operations Manager, you will oversee daily hotel operations, ensuring exceptional guest experiences while maintaining high operational and service standards. You will work closely with the senior leadership team and play a pivotal role in shaping both team performance and guest satisfaction.
Responsibilities
1. Oversee all aspects of daily hotel operations including front of house, housekeeping, and food & beverage
2. Lead, motivate, and develop a high-performing team
3. Maintain and improve operational processes to enhance efficiency and guest experience
4. Manage budgets, forecasts, and operational performance metrics
5. Support recruitment, training, and staff development initiatives
6. Collaborate with ownership/leadership to prepare for a seamless transition to a GM role
Requirements
7. Established Operations Manager with a strong track record in boutique or luxury hotel environments
8. Proven leadership and team management skills
9. Financially savvy with experience managing budgets and KPIs
10. Passionate about delivering high-quality guest experiences
11. Ambitious and ready to step into a General Manager role within 6 months
12. Hands-on, proactive, and adaptable in a fast-paced environment