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Dyson Retail Assistant
As a Dyson Retail Assistant, you will deliver outstanding retail experiences that fascinate shoppers through the presentation and demonstration of our machines.
Based in one of our retail partner stores and reporting to the Area Manager, our Retail Assistants are responsible for both sales and experience. At Dyson, we believe that our products are bought, not sold. This means getting to know our customers, understanding their needs, providing a 5-star service, and making their lives easier and better with every purchase. Please note, this role requires working every Saturday and Sunday.
You’ll be responsible for achieving a sales conversion target by showcasing the Dyson range across all categories and generating interest and excitement around our machines. You will uncover shoppers' needs and match those with the right products, transforming them from shoppers to Dyson owners.
Available store locations:
Capalaba
Main Responsibilities include but are not limited to:
* Deliver hands-on demonstrations to showcase the benefits of Dyson products across Floor Care, Environmental Control, Personal Care, and Professional categories.
* Take personal responsibility for achieving individual KPIs, including daily, weekly, and monthly sales, while maintaining high customer service standards.
* Maintain high standards of visual merchandising and look for opportunities to increase Dyson's in-store presence.
* Build strong relationships with store management and staff.
About You
You should understand retail principles such as visual merchandising and sales targets, along with a keen interest in technology to communicate how machines work differently. A high standard of personal presentation and excellent customer service are essential.
The successful candidate will have:
* Availability for permanent weekend work
* Customer service and/or sales experience
* Experience in a premium retail environment is advantageous
* A confident, friendly, and engaging manner
* Strong interpersonal skills with the ability to communicate complex information simply
* Ability to work independently
* Time management skills to multitask effectively
* Determination, passion, and drive for results
* A hardworking, ambitious approach to providing in-depth, bespoke consultations to answer customer questions
What We Offer
In addition to a competitive hourly rate, we provide:
* Ongoing learning and development opportunities
* An above-market parental leave scheme
* A competitive incentive program
Dyson is an equal opportunity employer. We value diversity and welcome applications from all backgrounds. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or any other characteristic.
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