Company description: GXO Logistics Supply Chain Inc. Job description: Are you ready to take ownership of PM operations and keep our operation running smoothly and compliantly? Do you thrive in a fast-paced environment where supporting drivers, managing live routes, and solving problems in real time is all in a days work? If so, we want to hear from you! Join us as our Contract Administrator, based in our Harlow depot for our customer Restoration Hardware. This is a great opportunity to support in continuity of standards, timely communication, and proactive problem resolution across our site. This is a full time, permanent opportunity working 40 hours per week (any 5 days out of 7, 12:00 to 20:00). Pay, benefits and more: Were looking to offer a salary of up to £30,000 per annum, and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, life assurance and access to our benefits platform, including retail discounts What youll do on a typical day: Provide comprehensive driver and operational support, including live route monitoring, performance oversight, full driver debriefs, and identification of safety, vehicle, and housekeeping concerns Manage PM workflow and operational priorities, ensuring smooth running of site activities and timely communication across drivers, management, clients, and third parties Maintain accurate administrative, compliance, and operational records, including spreadsheets, trackers, vehicle documentation (MOT, repairs, inspections), and warehouse/inventory logs Conduct initial investigations into service failures, incidents, and discrepancies, raising and managing insurance cases with evidence submission and follow-up Support planning and operational continuity by managing inboxes, updating route instructions, monitoring stock levels (PPE, uniforms, supplies), and initiating replenishments What you need to succeed at GXO: Highly organised and structured in managing workload, ensuring tasks are prioritised and completed efficiently Calm, composed, and solutions-focused when working under pressure or facing unexpected challenges Proactive and self-sufficient, with the ability to work independently and make sound decisions Positive, team-oriented, and supportive, contributing to a collaborative and motivated working environment Professional, consistent, and fair when interacting with drivers, taking ownership of responsibilities and following tasks through to completion Knowledge in vehicle compliance, transport compliance, route planning (beneficial) We engineer faster, smarter, leaner supply chains.