Aftersales Leader
Evans Halshaw
Ford, Preston
The Flagship. The Opportunity. The Career-Defining Move.
If you're waiting for the role that puts you on the map - this is it. Our Evans Halshaw Ford Preston dealership, the undisputed flagship site of the Ford Division, is opening its doors to an exceptional Aftersales Leader. This opportunity doesn’t come around often. With a 30-ramp workshop covering car and commercial vehicles, 18 highly skilled Ford technicians, and one of the most recognised Ford operations in the country, this is your stage to lead, inspire, and deliver excellence at scale.
A Market-Leading Package
* Uncapped Realistic Potential Earnings Of £75,000+
* Company car
* Pension & life assurance
* Health care
* 33 days holiday (including bank holidays)
* Exclusive retail benefits including used car discounts, leasing offers, and aftersales incentives
The role: Own the Workshop. Lead the Team. Care for our Customers.
As the Aftersales Leader, you will take full command of the workshop, Service Advisor team, and Parts Operation. You’ll be the driving force behind performance, customer experience, and commercial success ensuring the site sets the benchmark for the entire division.
As Aftersales Leader, you’ll be responsible for:
* Ensuring all repair and warranty work meets strict Ford and company standards
* Maximising departmental performance via productive labour sales, parts margins, and value added product
* Full accountability for budgets, costs, and departmental KPIs
* Continually reviewing pricing strategies and ensuring compliance with all relevant legislation
* Leading, motivating, and developing your team with clear targets and expectations
* Maintaining an impeccable, safe working environment aligned with all H&S regulations
* Elevating customer experience to deliver market-leading CSI performance
What do you need to succeed?:
* We’re searching for a standout automotive aftersales professional — someone who combines commercial focus with a passion for people and customer service.
* Proven success in a workshop, service, or parts leadership role
* Excellent track record in target-driven environments
* A natural team leader who inspires others to exceed expectations
* Strong commercial acumen and understanding of key performance levers
* Deep knowledge of consumer and vehicle legislation
* A customer-centric mindset with a drive to deliver exceptional service every time
At Lithia UK, our growth is powered by our people:
Be part of something bigger. Lithia UK is one of the world’s largest and most forward-thinking automotive retailers. Our ambition is huge — to redefine the future of mobility and deliver unparalleled customer experiences. When you join us, you’re joining a culture built on:
* Earning Customers for Life
* Improving Constantly
* Taking Personal Ownership
* Having Fun Along the Way
Here, your ideas matter. Your growth matters. And your success will be celebrated every step of the way.
Diversity is Our Strength:
Lithia UK recognises the value that diversity brings to the workforce. This is why we positively welcome applications from all walks of life, backgrounds, and communities. If you have the motivation, skills and talent potential that we are looking for then get in touch. We are an equal opportunities employer.