At Frasers Group, we're rethinking retail through digital innovation and unique store experiences, serving the world's best sports, premium, and luxury brands globally. As industry leaders, we aim to elevate the retail experience with our established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
Why join us?
Our mission is to build the world's most admired and compelling brand ecosystem. Our purpose is to elevate the lives of many by providing access to the world's best brands and experiences. At Frasers Group, we embrace challenges and operate outside our comfort zones to shape the future of retail. Living our principles—thinking without limits, owning your role, and being relevant—are key to thriving here.
* Think without limits - Think fast, fearlessly, and lead your team
* Own it and back yourself - Take responsibility for your role and results
* Be relevant - To our people, partners, and the planet
Are you ready to join the Fearless? This role is based 5 days a week at our Shirebrook HQ.
As part of the People Performance team, reporting to a People Business Partner, you'll support our retail teams, especially Regional/Area Managers, with people solutions across multiple sites.
Key responsibilities include:
* Building trusted relationships with stakeholders
* Conducting regular reviews of colleagues' experiences
* Collaborating with Recruitment and Learning & Development teams
* Completing talent reviews and monitoring progress
* Supporting succession planning and upskilling managers
* Maintaining colleague engagement
* Assisting with store openings and closures
* Managing employee relations cases
We offer a comprehensive benefits package and various perks, including:
* Reward, Recognition, and Opportunities: Monthly recognition schemes, bonuses linked to company performance, and employee events like Frasers Festival and CEO Sessions.
* Employee Welfare: Free gym classes, discounted gym memberships, wellbeing apps, and mental health support through Retail Trust.
Next steps: Our Recruitment Team reviews applications and responds to all candidates. Shortlisted applicants may undergo behavioral interviews focusing on culture fit, followed by technical interviews, which may include presentations or tasks to demonstrate skills.
Minimum requirements:
* Experience in a similar HR/People generalist role
* Proven employee relations management, including complex cases
* Stakeholder engagement experience, ideally with talent management
* Experience in customer-centric or retail environments
* Confidence working with data
* Curiosity and problem-solving skills
* Strong interpersonal and relationship-building skills
* Ability to influence and persuade
* Resilience, assertiveness, and adaptability under pressure
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