We are seeking an organised and customer-focused Assessment and Support Officer to join the Housing Advice Service at a local authority in Cambridgeshire. The successful candidate will assess applications to join the Housing Register under the Choice Based Lettings system, ensuring applications are processed accurately and in accordance with the Council's Lettings Policy.
Responsibilities
* Verifying and updating applications
* Supporting vulnerable households with assisted bidding
* Conducting housing register reviews
* Providing a broad range of administrative support across the service
* Organising housing panels
* Maintaining databases and records
* Processing payments and invoices
* Supporting homelessness prevention initiatives
Qualifications
* Excellent communication, organisational, and IT skills
* Ability to manage competing priorities and provide high‑quality customer service
* Experience within housing, administration, customer service, or local government is advantageous
By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third‑party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
#J-18808-Ljbffr