About the Role
We are looking for a Logistics Administrator to support depot operations in Hartlepool. This is a key operational role, ensuring orders, stock, and deliveries are accurately recorded, confirmed, and reported to maintain smooth business operations.
This role is ideal for someone who is highly organised, detail-oriented, and enjoys working in a busy logistics environment.
Key Responsibilities
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Confirm daily orders across allocated depots accurately and on time
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Maintain depot schedules, including deleting zero orders and managing transfers
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Enter Goods Receipt Notes (GRNs) and ensure they are assigned correctly to lifted contracts
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Monitor vehicle and stock levels, investigate and report discrepancies
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Process third-party confirmations and upload invoices as required
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Manage credit notes within 24 hours, ensuring correct stock treatment
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Respond to customer queries via phone and email relating to orders and stock
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Undertake general administrative duties to support depot operations
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Proactively report any exceptions or operational issues to management
Skills & Experience
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Previous experience in order processing or logistics administration
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Strong attention to detail and accuracy in data entry
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Excellent communication skills to build relationships with internal teams and customers
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Ability to work in a fast-paced, deadline-driven environment
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Experience in transport or logistics is desirable but not essential
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Versatile and able to prioritise multiple tasks effectively
What We Offer
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Competitive salary of £28,000 per annum
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25 days annual leave plus statutory holidays
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Fully funded study support after probation
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Opportunity to develop within a growing, operationally diverse business
Summary:
This role is perfect for a logistics-minded administrator who enjoys combining operational coordination, stock management, and order processing with some billing responsibility. You will be a key link between depots, customers, and the finance team, ensuring smooth day-to-day operations