Community Administration Support (Internal Only)
This position is open to staff working at the Trust in the 'ECT Family' this includes currentEast Cheshire NHS Trust employees,both NHSP and ECT bank staff, ISS staff and volunteers at the Trust. Unfortunately, we cannot accept applications from applicants not listed within these groups.
Macclesfield Integrated Community Nursing and Therapy Team are looking for a proactive and enthusiastic individual to provide administrative and secretarial support to the multi-disciplinary team.
The role is based from Waters Green Medical Centre working 24 hours a week. Days and working hours per day are negotiable for the successful candidate.
The post holder will often be the first point of contact for patients and their care givers or clinicians therefore we are looking for someone who has excellent verbal and written communication skills as they will be responding to calls, emails and in person queries.
Computer literacy is essential.
We welcome applications from Graduate visa holders; it is important to note that you must have a minimum of 6 months before this expires at the start of your employment for training and operational reasons.
Non-UK or Irish applicants should check their visa and this role's eligibility for sponsorship before applying. For further information please visit Visas and immigration - GOV.UK (www.gov.uk)
Please be advised we are unable to provide Skilled Worker Visa Sponsorship to non-UK residents.
Main duties of the job
To provide administrative and secretarial support for the integrated community nursing and therapy care community team.
The post holder will often be the first point of contact for patients and clinicians and will be expected to work independently using their own initiative with minimal direct supervision.
To support the day-to-day operational functions of the integrated community nursing and therapy teams and undertake any office duties to ensure the efficiency of the administrative service is maintained at all times.
To perform a variety of tasks in support of the patient journey from referral to consultation through to discharge.
To provide an efficient and effective typing and clerical service to support the integrated community nursing and therapy teams. The post requires IT skills, accurate typing skills and a sound knowledge of medical terminology.
To be proficient in the use of computerised systems for booking and tracking all types of community appointments and patient records ensuring this function is co-ordinated and updated accurately and in a timely manner.
To provide a reasonable level of cover for colleagues in other integrated teams in the event of absence.
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
Please be aware that this post requires a Standard DBS (Disclosure and Barring Service) check, the cost of which is payable by the successful candidate. If you have lived or worked abroad for 6 months or more in the last 5 years you will need to obtain an overseas police clearance. Further information can be found on the additional information links at the bottom of the advert.
Person Specification
Qualifications
* 5 GCSE's or equivalent, grade C or above. Must include English.
* 3 A Levels or equivalent qualifications at Level 3, or equivalent
* Typing qualifications to RSA (Royal Society of Arts) 1 standard.
* Computer literate to ECDL (European Computer Driving Licence) standard or equivalent.
* AMSPAR (The Association of Medical Secretaries, Practice Managers, Administrators and Receptionists) Diploma
Knowledge and Skills
* Ability to handle sensitive information without compromising confidentiality or trust.
* Good communicator - able to deal with people at all levels
* Awareness of current NHS Priorities and targets
* Medical terminology
* Knowledge of NHS Computer Systems and experience with Patient Management System and Emis system
* Awareness of NHS policies
Experience
* NHS based experience
Specific Job Requirements
* Caring and understanding
* Able to demonstrate compassion and empathy
* Confident, with the ability to remain calm under pressure
* Ability to work to deadlines and prioritise tasks
* Good team player
* Reliable
* Flexible approach to working
* Excellent interpersonal skills
* Polite and courteous telephone manner
Other Role Requirements
* Please refer to the Job Description and Person Specification for further details
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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