Join Our Team as a Hospitality and Retail Manager!
Are you ready to take your career to the next level? At Compass, we believe in rewarding hard work with a comprehensive benefits package designed to support you and your family. Here’s what we offer:
* Contributory pension scheme
* Career Growth: Explore our Career Pathways and MyLearning programmes to enhance your skills.
* Healthcare Benefits: Quick access to a Digital GP for you and your immediate family.
* Travel Discounts: Enjoy exclusive deals with TUI, Expedia, Booking.com, and more!
* Grocery Savings: Discounts at Tesco, Sainsbury's, Morrisons, and other major retailers.
* Cinema Perks: Up to 44% off cinema tickets for your favorite blockbusters.
* Cash Rewards: Earn rewards every time you spend, redeemable at a wide range of brands.
* Wellness Programs: Free wellness, mindfulness, and exercise classes to help you unwind.
* Share the Love: Pass on all discounts and offers to your friends and family!
The Role
As our Hospitality and Retail Manager, you will be at the forefront of delivering exceptional hospitality and retail services at our vibrant site in Cambridge. This fast-paced and exciting role calls for an inspirational leader with a keen commercial sense and a strong focus on customer experience.
Key Responsibilities:
* Oversee the daily management of all hospitality and retail operations on site.
* Lead and motivate a team to deliver exceptional customer service and operational excellence.
* Manage budgets, monitor financial performance, and drive profitability.
* Implement and maintain high standards in health, safety, and food hygiene compliance.
* Innovate and enhance service offerings to meet client expectations and market trends.
* Build strong client relationships and act as the primary point of contact for all hospitality and retail matters.
About You
We’re looking for a passionate, proactive leader who possesses:
* Previous experience in hospitality and/or retail management, ideally within a contract catering environment.
* Strong people management skills with a track record of developing high-performing teams.
* Excellent communication and organizational skills.
* Financial awareness and the ability to deliver against budgets.
* A customer-first mindset with a flair for creating memorable experiences.
What We Offer
* Competitive salary package
* Generous holiday allowance and pension scheme
* Training and career development opportunities within a global organization.
* Access to exclusive benefits and wellbeing programs
About Us
As part of Compass, you’ll help to feed people, fuel progress, and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and enjoy competitive pay, great perks, and unrivaled opportunities for learning and development at one of the UK's biggest businesses.
At Compass Group UK&I, we are committed to fostering an environment where every individual can truly be themselves at work. We celebrate the unique talents, beliefs, backgrounds, and abilities of all our team members. Join us, feel valued, and thrive—because diversity is our strength!