Job Description
The CompanyThis company is a newly formed group of B2B retail businesses that has been pulled together by two fantastic entrepreneurial individuals. As acquisitions continue to take place a stronger business will be formed. This is a really exciting time to join, right at the start of the journey. This company is founded on values and commitment, they communicate, find solutions, celebrate wins, have a really positive outlook and give people a voice. The RoleAs Head of Operations, you’ll be right at the centre of the growth story, turning ambitious plans into smart systems and ensuring every process runs with speed, accuracy, and purpose. It’s a build-and-scale mission in a business uniting great local brands into a national leader. You’ll work alongside a team with energy, ambition, and a clear direction, and you’ll be given the space and trust to make your mark.Responsible for • Delivering operational strategy across two divisions.• Managing and optimising end-to-end stock control, procurement, and inventory systems.• Overseeing warehousing, fulfilment, and dispatch operations — ensuring speed and accuracy.• Implementing and improving centralised systems for scalable delivery.• Ensuring the business is operationally ready for future acquisitions and integrations.• Maintaining high standards in logistics, quality control, and compliance.• Collaborating with other departments to ensure seamless customer journeys.• Monitoring KPIs and providing regular reporting to senior leadership.• Continuously identifying and driving process improvements across the business.The RequirementsAs Head of Operations you’ve probably worked in a fast-paced supply chain, retail, or product-based business, and you’re looking for a role where you can build and improve — not just maintain.• Experience in operations, logistics, or supply chain management.• Strong understanding of inventory, warehousing, and delivery processes.• A systems mindset — able to implement and optimise tools and processes.• Comfort leading teams and working cross-functionally.• Calm under pressure and confidence in a fast-moving environment.• A problem-solver, planner, and doer — with a positive, proactive mindset.The PackageSalary between £50,000 and £60,000 with a degree of flexibility, plus car Hybrid working with regular presence at Head Office and operational sites