Waste and Cleansing Supervisor
Craigmillar Depot
Salary: £34,452 - £40,501
Hours: 36 per week
4X4 Day shift 06.00 -17.02 – This post requires a driving licence.
The post holder will be required to hold or attain a qualification at SVQ Level 3 or equivalent in an environmental-related subject.
Responsibilities
* Manage day‑to‑day operations of a designated group of Waste and Cleansing staff, delivering services such as street cleaning, waste and recycling collection, litter collection from open spaces, street washing, graffiti removal and environmental inspections.
* Act as the first point of contact with the public, provide advice, respond to problems and coordinate with CEC colleagues and other parties to maintain high standards of customer care.
* Support or initiate environmental enforcement action as directed by line management.
* Plan, prioritise and allocate staff and resources to ensure adequate cover and continuity of service.
* Allocate and monitor work performance using route planning/optimisation software and mobile technology to deliver services on a "right first time" approach, minimising complaints and maximising customer satisfaction.
* Order and maintain adequate stocks of uniform and PPE, ensuring staff are issued with prescribed protective clothing and that it is used properly.
* Confirm staff/crew members' compliance with relevant regulations at the start and end of each shift and confirm drivers' fitness and ability to drive safely.
* Brief staff on performance, changes to working practices, procedures and service developments and provide access to Council information such as mandatory HR policies.
* Issue relevant paperwork/instruction to crews at the commencement of shift and monitor progress throughout the day, using performance information to manage resources and address exceptions.
Qualifications
* SVQ Level 3 or equivalent qualification in an environmental‑related subject.
* Driving licence and proven ability to drive safely.
* Experience managing waste and cleansing operations and using route optimisation tools.
* Strong communication and leadership skills.
Commitment to Equality and Diversity
We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, and from people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care‑experienced people, carers and LGBT+ people across all levels of the organisation. All applicants will be considered fairly based on skills and experience. Disabled and care‑experienced applicants who meet the minimum job criteria will be guaranteed an interview.
Find out more about our commitment to equalities: https://www.edinburgh.gov.uk/work-us/inclusive-edinburgh/4
Interview Process
As part of the interview, candidates will be assessed on how they integrate Our Behaviours of Respect, Integrity and Flexibility into their working style.
Benefits
Flexible working arrangements may be considered on a case‑by‑case basis.
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