Job Title: Claims Handler - Liability Contract Type: Permanent, Full Time Location: Stratford, London or Trafford, Manchester Working Pattern: Agile / Hybrid (1-2 days in the office, 3-4 days working from home) Salary: £32,188 (plus London weighing if you are based in London) About the Role Our client is currently looking for a motivated and detail-oriented individual to join their specialist in-house Risk & Insurance Team as a Liability Claims Handler. This role is perfect for candidates with experience in handling public liability claims-whether in the insurance industry, legal field, or a related setting. It would also suit a legal executive or similar professional looking to utilise their expertise in a dynamic, high-performing environment. As part of a sector-leading team, you'll play a key role in enhancing in-house claims handling capabilities and driving continuous improvement. Key Responsibilities Investigate liability on individual cases Establish and manage claim reserves Assess and negotiate claims to resolution Ensure compliance with internal procedures and best practices What We're Looking For Strong understanding of legal liability and relevant legislation Familiarity with the Civil Procedure Rules (CPR) and litigation process Ability to interpret insurance policy information effectively Skilled in investigation, evaluation, and negotiation Experience managing liability claims (public liability preferred) Proficient in case management systems and diary scheduling Excellent verbal and written communication skills Strong customer service and teamwork abilities Results-focused with a proactive approach If you're looking to join an organisation where your work has a real impact and you're passionate about delivering excellent outcomes, we want to hear from you. Apply today and take the next step in your career as a Liability Claims Handler!