Halliwell Jones is a family business proudly operating BMW, MINI, and Motorrad franchises in the North West of England and North Wales. Since opening our first Centre in Southport in 1987, we have grown from a team of 15 to over 600 employees. We are passionate about customer care and teamwork, striving to achieve exceptional standards. Over 70% of our Management team are promoted from within, showcasing our commitment to staff development. Our employees benefit from career progression opportunities, company pension scheme, life assurance, vehicle purchase discounts, and more.
Role Description
This is a full-time, on-site role located in Southport for a Service Advisor. The Service Advisor will be responsible for ensuring customer satisfaction through effective communication and delivering customer-focused service. Day-to-day tasks include managing aftersales services, handling customer inquiries, and maintaining high standards of customer service to exceed expectations.
Qualifications
* Customer Service, Customer-focused Service, and Customer Satisfaction skills
* Experience in Aftersales services
* Strong problem-solving abilities
* Ability to work as part of a team
* Experience in the automotive industry is a plus
* Commitment to continuous professional development
Seniority level
* Entry level
Employment type
* Full-time
Industries
* Motor Vehicle Manufacturing
#J-18808-Ljbffr