Overview
Our team members are the ambassadors of our business and the heart of what we do. We are on the lookout for a passionate Reception Supervisor to join our team. As Reception Supervisor you will act as Duty Manager in leading the Reception team to welcome our members and provide a premium experience. Working alongside the management team, you will lead and mentor the Reception team to provide service excellence to all of our members whether this is face to face, or through telephone queries.
Join us and help us create a thriving and inclusive culture. Together, we\'re more than a Club!
Responsibilities
* Lead and mentor the Reception team to provide service excellence to all members, whether face to face or via telephone queries.
Qualifications
* Has previous experience managing a customer service led team
* An overall passion for customer service
* A team player, with strong communication and collaboration skills
* Ability to work in a fast-paced environment
Perks / Benefits
Some of our perks:
* Free Club Membership for you and your family!
* 50% Discount on food and drinks
* Discounts on Swimming, Tennis Lessons, and Personal Training
* Opportunities for Career Advancement through internal training and development
* Wagestream App: Get paid on demand!
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