Job Description:
Accounts Payable Team Member
Hybrid working with up to 3 days per week working from home
Salford Quays, Manchester
12 Month Fixed Term Contract
Salary £26K - £31K per annum dependent upon experience
Full time 37.5 hours per week
Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.
How you’ll help us make health happen:
This is a great role to develop your career in finance. Here's what you'll be involved in:
Responsibilities:
1. Create and maintain accurate suppliers
2. Work all mailboxes, work queues and exceptions within agreed SLA
3. To ensure all supplier invoices are processed accurately, efficiently and in a timely manner to the deadlines specified
4. To ensure all non supplier payment forms and uploads are processed accurately, efficiently and in a timely manner to the deadlines specified
5. Complete all daily audit and control checks
6. To process all paycycles and urgent payments are validated and produced accurately and on schedule
7. To ensure supplier statements are reconciled to strict deadlines and any outstanding issues are actioned and resolved
8. Produce ad hoc reports for Management covering all KPI’s
9. To respond and deal with escalated internal and external customer queries, complaints and legal demands, maximising the opportunities to create high levels of customer satisfaction, ensuring focus on resolving issues at source to stop from happening in the future
10. Recovery of monies resulting from overpayments and credit balances.
11. Resolve returned payments and unidentified bank items
12. Production and maintenance of procedure documents
Key Skills / Qualifications needed for this role:
Qualification and Skills
13. Graduate calibre
14. Excellent numerical skills and ability to gather, analyse and interpret data from multiple sources and to identify and analyse root causes of issues
15. Proven numeracy skills and a proactive approach to work with a meticulous attention to detail
16. The ability to adapt to rapid changes within the business
17. Proven ability to work under pressure and meet stretching and tight deadlines
18. Fast learner, can-do attitude and strong desire to manage spend and improve customer service
19. Confidence with utilising interpersonal skills with management at all levels
20. High degree of energy, drive and enthusiasm
21. The jobholder will be expected to pursue a programme of personal development
22. A customer service ethic and a professional telephone manner are essential
23. Advanced PC skills
24. 1 year experience working in a Finance environment within financial processing (or equivalent)
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.