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Franchise business manager

Northampton
The Mental Wellbeing Company
Business manager
Posted: 13h ago
Offer description

Start date - An immediate start date will be offered to the ideal candidate.

Application Closing Date - 20th June 2025

Interview Dates - 19th and 26th June 2025

Job type - Full-Time

Work Schedule - Monday to Friday 9am-5pm

Location - In Office - NN12 7LS - Towcester - West Northamptonshire

Employed Position

£42,000 PA


About The Mental Wellbeing Company

The Mental Wellbeing Company is the Fastest-Growing Franchise in the UK. Our Franchise is The Next Generation In Trauma-Informed Mental Health & Wellbeing and is The Future Of Embodied Entrepreneurship. We equip our certified franchisees with the tools, training, and support necessary to deliver online and offline 1-2-1 and group training, offering a range of world-class, trauma-informed, and positive psychology workshops that have been created for schools, educational institutions, public sectors, and workplaces. We aim to reach individuals at every stage of life, fostering resilience, empathy, and mental wellbeing.


Our Mission

We are helping the world become trauma-informed by creating safe spaces to enhance Mental Health and Wellbeing with next-generation solutions.


Our Vision

Every school becomes trauma-informed.

Every workplace becomes trauma-informed.

Every public sector organisation is trauma-informed.

Every human becomes trauma-informed.


Our Values

Compassion

Integrity

Empowerment

Inclusivity

Innovation


Full Job Description - Franchise Business Manager

The Mental Wellbeing Company is the Fastest-Growing Franchise in the UK. Our Franchise is The Next Generation In Trauma-Informed Mental Health & Wellbeing and is The Future Of Embodied Entrepreneurship. In the last 18 months, we have been growing at an outstanding rate, attracting close to 300 Franchise Brand Partners. This means we have an exciting opportunity for a Franchise Business Manager to join our team. This is a huge opportunity for someone who wants to make their mark in the Franchise and Mental Wellbeing industry.


Role and Responsibilities

* The Franchise Business Manager role will be office-based and focused on supporting and developing the Franchise Business and, more importantly, our franchisees daily.
* You are the franchisees' primary point of contact, communicating effectively with internal and external stakeholders and collaboration partners.
* Support the senior leadership team with various projects and tasks.
* Managing the operations and standards across the Franchise Business.
* Conducting Business Strategy Sessions 1-2-1 and group coaching sessions with the Franchise Brand Partners.
* Manage the recruiting, onboarding and training of new and developing Franchisees.
* Ensuring compliance and effective franchise management.
* Ensure that company documents and systems are updated and accurately recorded.
* Attend company events and meetings as required, such as Franchise shows and Team meetings.
* Tracking and Reporting on Business Objectives and Targets.
* Collecting, tracking and Reporting stats and data.
* General Business activities, including inbound and outbound email and community management.
* Manage and motivate the franchisees by offering effective coaching and advice through Internal strategies and campaigns.
* Implementing and maintaining our brand's high standards both Internally and externally.
* Contribute towards acquisition and retention strategies in the Franchise.
* The Franchise Business Manager will work as part of a wider team, primarily working closely with our franchise assistant and reporting directly to the Managing Director.
1.
Ideal Candidate - Who are we looking for?

Someone who is

* Experienced working within the franchise Industry (preferable)
* Experienced working in Business Relationship Management.
* Knowledgeable and experienced working with start-up Businesses.
* Experienced in creating Business strategies.
* Knowledgeable about Online Business.
* Experienced in Tech and has computer literacy skills with the ability to navigate various software and systems.
* Knowledgeable about social media strategy and engagement to manage social media channels and internal community groups.
* Self-motivated and able to work at a pace in an exciting, fast-paced company where time is critical, and things change frequently.
* Experienced in providing Excellent Customer Service Skills.
* A People Person with strong communication skills.
* Experienced in Problem-Solving skills and able to reach ethical Business decisions
* Organised with great time management skills
* Articulate and has a good eye for detail.
* Aware of High-Performance coaching
* Professional and ethical in Business and beyond
2.
Pay - £42,000pa

Job type - Full-Time

Work Schedule - Monday to Friday 9am-5pm

Location - In Office - NN12 7LS - Towcester - West Northamptonshire


Benefits

Access to professional development courses and training.Opportunities for growth and advancement within a rapidly expanding company.

Job Type: Employed

Benefits:

* Company pension
* On-site parking
* Free Gym Membership
* Free secure parking
* Country walks
* Cafeteria
* Football pitch
* Tennis court
* Infra red sauna
* Cold plunge
3.
Diversity & Inclusion

We are committed to building a diverse and inclusive team that reflects the varied backgrounds, perspectives, and experiences of the communities we serve. We believe that diversity strengthens our work, enhances our creativity, and fosters a supportive environment where everyone feels valued and empowered. We welcome applications from individuals of all backgrounds, abilities, and experiences, and we are dedicated to providing equal opportunities for growth and development within our organisation. If you’re passionate about making an impact in a space where inclusivity and respect are at the core, we encourage you to apply and bring your unique perspective to our team.


Work Location: In person

West Tithe

Pury Hill Business Park

Nr Alderton

Towcester

Northants

NN12 7LS



Job Types: Full-time, Permanent


Pay: £42,000.00 per year


Benefits:

* Company pension
* Free parking
* Gym membership
* On-site parking
* Sick pay



Application deadline: 20/06/2025

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