Adecco are delighted to be supporting their client in recruiting for a Credit Controller based in Wantage.
Key Responsibilities
Update CRM systems with customer payments and status
Coordinate with the Operations Support team to ensure prompt and accurate order dispatch
Maintain accurate and up-to-date customer records
Carry out annual reviews of customer credit
Proactively manage credit requirements and review customer activity to reduce risk
Liaise with the sales team to support upcoming customer orders
Keep all debt-related systems aligned and synchronised
Negotiate and implement payment plans when necessary
Issue daily invoices to customers
Raise internal fraud awareness by identifying and reporting suspicious activity
Collaborate with the credit insurance provider regarding limit approvals
Set up new customer accounts, verify details, and assign appropriate credit limits and terms
Initiate legal recovery actions in cases of non-payment, including working with solicitors and enforcement agents
Contact customers with outstanding balances and manage overdue payments
Manage the release of orders placed on Finance Hold
Respond to account queries from both customers and internal Account Managers
Skills & Experience
Persistence and resilient approach to problem-solving
Strong analytical and decision-making abilities
Excellent negotiation and communication skills
Able to manage workload under pressure
Strong customer service focusWhat We Offer
We believe in recognising your hard work and making you feel part of our team. Our benefits include:
On-site gym facilities
Hybrid working
Company sick pay
Free on-site parking
Life insurance (4x salary)
Perk voucher schemes
Pension and medical schemes
25 days annual leave plus BirthdayApply now!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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