Job Description
Responsibilities
* Partner with senior leaders to enhance the proposition to improve client outcomes, competitiveness and commercial performance.
* Lead proposition governance and run the Proposition Governance Committee, including drafting and presenting key papers.
* Maintain an end‑to‑end, client‑centred proposition that delivers fair value and prevents foreseeable harm.
* Build effective relationships across operations, finance, compliance, commercial and risk functions.
* Own reporting of fair value metrics and Consumer Duty outcomes; produce the annual holistic Client Fair Value Assessment.
* Oversee vulnerable client outcomes across the proposition.
* Analyse complex data to inform proposition decisions and act as a trusted adviser to senior stakeholders.
* Ensure clear market positioning aligned to corporate strategy.
* Develop enhanced proposition MI and reporting to identify risks, escalate issues and mitigate client harm swiftly.
* Track industry trends, competitor activity and regulatory change; lead impact assessments and oversee action closure.
* Ensure compliance with evolving regulation and internal governance frameworks.
* Manage third‑party and outsourced service provider relationships end to end.
* Lead and develop a small team, fostering high standards and continuous improvement.
* Prioritise multiple initiatives in a fast‑moving environment.
Requirements
* Proven end‑to‑end proposition management and oversight experience within wealth management.
* Strong knowledge of the UK wealth and asset management market and regulatory environment, with a focus on the Consumer Duty.
* Deep understanding of mass‑affluent financial planning products, client advice journeys, governance and reporting.
* Commercially astute with strong analytical capability.
* Experienced in preparing board‑level papers and presenting to C‑suite/governance committees.
* Track record of leading and developing teams in a fast‑paced setting.
* Excellent communication and stakeholder management skills.
* Skilled at interpreting complex data to support critical decisions.
* Awareness of key competitors and wider industry developments.