Our client, a busy and well-established plumbing company based in Aylesbury, is looking for an organised and proactive Administrative Assistant to join their office team on a temporary basis. This role is perfect for someone who enjoys keeping things running smoothly, working in a fast-paced environment, and providing excellent support to both colleagues and customers. Job Description Key Responsibilities: * Checking engineers have arrived on time/contacting customers if engineers are running late * Monitoring company emails and responding throughout the day * Listening to answerphone messages and responding * Monitoring the diary and checking for blank slots and filling * Monitoring the diary to ensure the times flow and locations are in a good order for engineers * Chasing overdue invoices * Contacting customers for feedback * Calling customers to remidn them of appointments for the following day * Ordering materials and liaising with suppliers Requirements: * Previous experience in an administrative role (experience in construction/trades industry desirable but not essential) * Strong IT skills, including Microsoft Office and scheduling software * Excellent organisation and time management skills * Confident communicator with great telephone manner What’s on Offer: * £26,000-£27,000 yearly equivalent salary * Friendly, supportive team environment * Monday to Friday 8.30-5.30