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Customer Sales Executive – Job Description
Location: Southam, Warwickshire
Contract Type: Full-Time, Permanent
A well-established and respected name in the classic car industry is looking for a Customer Sales Executive to join its dedicated sales team. This is an opportunity to work with a heritage brand that supplies specialist parts to a global customer base of classic car enthusiasts.
The Role
As a Customer Sales Executive, you’ll support customers throughout their buying journey – from first enquiry to post-sale follow-up. You’ll be expected to deliver outstanding service, advise customers on the most suitable parts and products, and contribute to the company’s ongoing success.
Key Responsibilities
* Advising customers on appropriate parts and products
* Providing professional support via phone, email, and CRM systems
* Managing quotes, backorders, and inventory coordination
* Recording accurate customer data in the CRM system
* Continuously developing product knowledge to support sales performance
About You
* Previous experience in customer service is essential
* A genuine interest in classic cars is highly desirable
* Experience in the motor trade or hands-on automotive knowledge is beneficial
* Confident using CRM platforms and standard office software
* Aligned with the company’s values of professionalism, passion, and progress
* Knowledge of a second language – particularly German – is a plus
What’s on Offer
* The chance to work for a globally respected classic car brand
* A supportive team environment with a strong sense of heritage and purpose
* Opportunities for learning and personal development
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