Responsibilities
* Manage and supervise the day-to-day operations of the restaurant, takeaway, and catering services to ensure smooth and efficient service delivery..
* Plan, organise, and coordinate restaurant activities, including customer bookings, takeaway orders, and catering events..
* Ensure high standards of customer service are maintained at all times and promptly resolve customer complaints or service issues..
* Recruit, train, supervise, and motivate restaurant staff, ensuring effective staff performance and teamwork..
* Prepare staff rotas, allocate duties, and monitor attendance and productivity levels..
* Maintain high standards of food hygiene, cleanliness, and health & safety in compliance with food safety regulations and company policies..
* Monitor food quality, presentation, and portion control to ensure consistency and customer satisfaction..
* Liaise with chefs and kitchen staff regarding menu planning, customer preferences, and special event requirements..
* Oversee stock control, inventory management, and ordering of food supplies, beverages, and restaurant materials..
* Monitor business performance, sales, and operating costs to help maximise profitability and efficiency..
* Support the promotion and marketing of restaurant and catering services to attract new customers and retain existing clientele..
* Coordinate catering operations for private functions, celebrations, and corporate events across London..
* Ensure compliance with licensing regulations, company procedures, and employment standards..
* Maintain positive relationships with customers, suppliers, and external stakehold
Requirements
Experience: Required
Employment: Full-time
Schedule: Monday to Friday 10-6pm
Salary: £31,000 – £42,000 yearly
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