We are seeking an enthusiastic and confident individual to join our team.
The successful candidate will become part of the professional team at the busy Woodside Medical Practice, undertaking a range of business administration duties within the nonclinical department. While previous experience in General Practice is desirable, it is not essential, as full training will be provided for the right person. This is a fast paced and demanding role that requires the ability to work effectively under pressure. Strong IT and computer skills are essential.
Main duties of the job
The successful applicant will be responsible for duties including:
Working as a key member of the Front of House, Patient Reception, and Patient Relations teams
Managing telephone enquiries, including making and receiving calls, and accurately recording all necessary information
Scheduling and coordinating patient appointments
Registering patients, including processing both permanent and temporary registrations
About us
Woodside Medical Practice is a wellestablished surgery that takes pride in delivering personalised, highquality care to a diverse patient population of around 6,500. Our commitment to excellent patient care is supported by a dedicated team of skilled clinicians and administrative professionals.
Our team includes 2 Partners, 4 GPs, a Nursing Team, a PCN Pharmacy Technician, a Treatment Care Coordinator, and an MSK Specialist, all working collaboratively to provide comprehensive and compassionate healthcare.
Job responsibilities
The successful applicant will undertake such duties as:
Registering patients, including permanent and temporary registrations
Handling telephone enquiries which will include receiving and making telephone calls as required ensuring accuracy and detail are recorded as necessary
Working as part of Front of House / Patient Reception / Patient Relations Team
Document processing and scanning
Filing / retrieval of patient notes
Clinical Coding
Data entry and checking
The above list is not exhaustive, and the successful candidate may be asked to undertake other tasks as appropriate.
For the right candidate we are offering
Part time position, working five days per week from 2:30pm to 6:30pm, with extended access shifts twice a week from 3:30pm to 7:30pm.
Hourly rate minimum wage based on age
You will be required to contribute to the teams sickness and holiday rota cover being flexible at short notice
You will be subject to completing a six month probationary period
Person Specification
Qualifications
* GCSE in English and Maths
* Experience of working in a GP Practice
* Experience of secretarial setting.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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