Are you an experienced and detail-oriented Credit Controller? Do you have a knack for managing credit control processes and building strong client relationships? If so, we have a fantastic opportunity for you to join our client's team as a Credit Controller!
Key Responsibilities:
- Credit Control Management: Monitor and manage the credit control process, ensuring timely collection of payments from B2B clients. Keep accurate records of transactions and customer communications.
- Debt Collection: Proactively chase overdue invoices through various communication channels. Negotiate payment plans when needed and escalate issues to the Credit Manager. Collaborate with sales and customer service teams to resolve payment disputes.
- Reporting & Analysis: Prepare regular reports on aged debt and analyse customer accounts to identify trends and opportunities for process improvement.
- Relationship Management: Build and maintain strong relationships with clients, ensuring smooth payment processes and enhancing customer satisfaction.
- Compliance & Risk Management: Ensure compliance with credit policies and regulations. Monitor credit risk and provide recommendations to mitigate exposure.
Key Requirements:
- Experience: Minimum of 2 years in a credit control role, with a proven track record of managing high-volume ledgers and reducing aged debt.
- Skills: Strong communication and negotiation skills, excellent attention to detail, ...