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Customer service administrator

Balderton
Sf Recruitment
Customer service administrator
Posted: 13 June
Offer description

Temporary Customer Service Administrator

Newark

Full Time, Office Based, 40 hours, paid weekly.

£12.60ph

Immediate Start – Temporary Opportuntiy - Minumum 6 week duration

SF Recruitment are urgently recruiting for a Customer Service Administrator to join a well-established and growing business based in Newark.

We're seeking a confident, switched-on, and tech-savvy individual who thrives in a fast-paced, customer-focused environment.

The ideal candidate will be comfortable using multiple systems at once and demonstrate strong communication and organisational skills. This role would particularly suit someone with recent office-based customer service or admin experience who is keen to develop their career in a supportive and dynamic team.

This opportunity is ideal for candidates based in Newark, Lincoln, Bingham, East Bridgford, and the surrounding areas.

Key Responsibilities:

Handling incoming enquiries and resolving queries promptly and professionally

Accurate data entry and updating of customer records

Supporting both customers and contractors with day-to-day queries

Prioritising and managing multiple tasks and deadlines efficiently

Providing general office and administrative support

Maintaining daily and monthly internal reports

Carrying out ad-hoc duties to support the wider Customer Service team

Supporting overflow calls and case handling across multiple customer sectors

Requirements:

Previous customer service and administration experience, ideally in a fast-paced environment

Strong IT skills, with the ability to manage multiple systems simultaneously

Experience using Salesforce or similar CRM systems would be advantageous

Exceptional communication and organisational skills

High attention to detail with the ability to collate, validate, and input data accurately

Comfortable with both inbound and outbound communication

Ability to take initiative, solve problems, and adapt to new tasks and challenges

If you are immediately available and keen to jump right into this role, apply today

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