Job Description
📣 Sales Administrator — Toolfix Services
Location: Peterborough, UK
Hours: 8:00am – 5:00pm, Monday–Friday
Website: www.toolfixservices.com
Are you highly organized, customer-focused and ready to join a tight-knit team? Toolfix Services is looking for a Sales Administrator to support our sales operations, with a strong emphasis on processing orders, handling customer enquiries, and ensuring everything runs smoothly from start to finish.
As a key part of our team, you’ll be the first point of contact for many of our customers — helping to deliver great service, accurate order processing and fast responses. You’ll work closely with colleagues across the business to keep our systems and customers happy.
🔎 What You’ll Do
1. Process customer orders received via email, phone and web, ensuring accuracy and completeness.
2. Respond to customer enquiries quickly and professionally, over the phone and email.
3. Input orders into our systems and track progress to fulfilment.
4. Chase couriers and carriers for delivery updates and action where needed.
5. Manage web-base...