We are seeking a Client Services Manager to join a professional services team within the accounting and finance department. The role requires a strong focus on client management and service excellence, ensuring the delivery of high-quality professional services.
Client Details
Our client is a top-tier, independent accountancy and advisory group ranked among the UK's leading firms. With offices across the North West and Midlands, they combine traditional values with a modern, collaborative culture. Known for long-term staff retention, they invest heavily in professional development and wellbeing, creating an environment where careers thrive.
Description
As Client Services Manager, you will:
* Manage a portfolio of SME and owner-managed clients
* Lead, coach, and develop a team of accountants and trainees
* Deliver proactive advice and ensure compliance with standards
* Collaborate with senior leadership to enhance client service
* Identify growth opportunities and strengthen client relationships
Profile
A Successful Client Services Manager Should Have
* ACA or ACCA qualified with proven practice experience
* Skilled in managing client portfolios and leading teams
* Strong technical knowledge and advisory capability
* Excellent communication and leadership skills
* Tech‑savvy and proactive mindset
* Able to commute to Stoke-on-Trent
Job Offer
* Salary: £50,000-£55,000 DOE
* Hybrid working with flexible hours
* Generous holiday allowance
o Fully funded professional study and leadership mentoring
o Company pension scheme
o Health MOTs and mental health support
o Vibrant wellbeing and social calendar
o Modern office in central Manchester with excellent transport links
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