Job Description
Housing Partner
Bracknell (Patch-Based Working)
4-Month Initial Rolling Contract
Up to £24 per hour
We are currently supporting a well-established housing organisation with the recruitment of a Housing Partner on an initial 4-month rolling temporary contract.
This is a fantastic opportunity for a housing professional who is passionate about delivering excellent customer service and making a real difference within local communities.
The Role
As a Housing Partner, you will be the visible and trusted presence across your patch, delivering a proactive and customer-focused housing management service.
You will play a key role in supporting customers throughout their tenancy, maintaining safe and thriving neighbourhoods, and ensuring a high standard of service delivery.
Key Responsibilities
* Deliver a face-to-face tenancy management service, building strong relationships with residents
* Support customers through key tenancy stages including viewings, sign-ups, tenancy audits, and end-of-tenancy visits
* Manage tenancy-related matters such as succession, assignments, and general enquiries
* Carry out property inspections and estate inspections, ensuring homes and neighbourhoods meet required standards
* Take appropriate enforcement action for breaches of tenancy, including anti-social behaviour and tenancy fraud
* Work with customers to resolve property condition issues and agree improvement plans
* Support access for essential health & safety and compliance works
* Identify support needs and signpost customers to relevant services
* Collaborate with internal teams, contractors, and external agencies
* Promote safe, clean, and well-maintained neighbourhoods
* Maintain accurate records and ensure compliance with policies and procedures
About You
* Experience in housing management, tenancy services, or a similar frontline role
* Strong understanding of tenancy and neighbourhood management
* Ability to handle challenging situations and influence positive outcomes
* Experience working with vulnerable customers and multi-agency partners
* Excellent communication, organisational, and problem-solving skills
* Confident working independently in a patch-based role
Desirable
* CIH Level 3 qualification (or willingness to work towards)
* Knowledge of tenancy enforcement and legal processes
Additional Requirements
* Full UK driving licence and access to a vehicle
* Flexibility to travel across your patch
* Willingness to work occasional evenings/weekends if required
* Ability to work independently in the field
* DBS check required
Why Apply?
* Competitive rate of up to £24 per hour
* Flexible, field-based role with autonomy
* Opportunity to gain experience within a reputable housing organisation
* Potential for contract extension
Interested?
If you're immediately available or looking for your next contract opportunity in housing, apply now or reach out to Ben Dreher at Sellick Partnership, Derby Office.
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
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