Accounts Assistant
Lithia UK Head Office - Hybrid working with flexibility to work from home 2 days per week
Salary of £25,480 with pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals, and aftersales services.
Are you confident with numbers, comfortable handling complex queries, and looking to take the next step in your finance career?
Based in our Finance Shared Service Centre, you’ll be part of a dynamic team supporting our nationwide network of retailers. With over 140 team members and a focus on growth and development, we’re dedicated to offering opportunities for career advancement.
You’ll be a natural problem-solver, confident in communicating with internal teams and external customers to ensure queries are resolved promptly and accurately. Your responsibilities include performing credit checks, managing overdue accounts, tracking queries, and reviewing aged debt reports. Attention to detail and a customer service mindset are essential for success in this fast-paced, hybrid role. You’ll work three days per week at Head Office, with two days remote flexibility.
As a leading automotive retailer, we aim to provide an excellent customer experience online and across our dealerships. We seek someone who can make a significant impact and support our growth and vision.
You may be involved in:
* Prioritising and proactively chasing overdue debt in line with group policies and compliance frameworks.
* Managing inbound and outbound communications (via phone, email, Zendesk) to resolve credit-related queries efficiently.
* Investigating and resolving discrepancies or disputes, collaborating with dealership teams and external customers to identify root causes and drive resolution.
* Processing documentation such as remittances, copy invoices, and statements to support reconciliations and accurate postings.
* Performing credit checks for new and existing customers to mitigate financial risk.
* Supporting month-end close processes for accurate reporting and data integrity.
* Using third-party portals and internal systems to retrieve documentation and ensure SOX and audit compliance.
* Contributing to continuous improvement projects to enhance team efficiency and service levels.
Requirements to be a Lithia UK Associate include:
* Strong communication skills, both written and verbal, with confidence to liaise with stakeholders at all levels.
* Good knowledge of Microsoft Office, especially Excel.
* Excellent attention to detail, strong organisational skills, and the ability to manage multiple priorities.
* A proactive, self-motivated approach, capable of working independently and meeting deadlines.
* Familiarity with ERP systems, Power BI, Zendesk, or Credit Assist is desirable.
Why choose Lithia UK?
* Enjoy 33 days annual leave, including bank holidays.
* Extra day off on your birthday.
* Supportive Family Leave Policies.
* Paid volunteering days.
* Recognition of long service milestones.
* Tailored training and career development opportunities.
* Cycle to work scheme.
* High street discounts.
* Referral rewards scheme.
At Lithia UK, our growth is driven by our people. As a global leader in automotive retail, we are committed to transforming personal transportation and delivering exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—guide everything we do. Join us to be part of a team that values innovation, personal growth, and collective success. Ready to make an impact? We’d love to have you on this journey.
#J-18808-Ljbffr