Location:
Goole
Employment Type:
Full-Time, Permanent
Working Hours:
Monday to Friday
Salary:
up to £29,764.80 per annum plus bonus
Why Join Us?
At TIP, we’re proud to be a Great Place to Work Certified company and a market leader in transportation and logistics solutions across Europe. We offer an attractive benefits package, including:
* Unbeatable Holiday Package: 25 days of annual leave plus 8 bank holidays, with options to buy up to 4 additional days, totaling 37 days off per year.
* £1,000 Referral Scheme: Refer a qualified technician and earn £1,000.
* Private Healthcare: Cover for you and your immediate family, emphasizing health and well-being.
* Pension & Financial Security: Company pension, life assurance at 3x salary, and Group Income Protection.
* Seasonal Rewards & Recognition: Festive season vouchers and appreciation initiatives.
What You'll Be Doing:
* Organize customer sourcing requirements from request to on hire and off hire.
* Adhere to company policies regarding trailer rentals.
* Manage vehicle check-in/check-out and parking locations.
* Ensure servicing requirements are met, including documentation and compliance.
* Coordinate with vendors and TIP branches for trailer servicing and validate service sheets.
* Administer customer service planners and raise work/purchase orders.
* Conduct yard validation and process rebills for damages or repairs.
* Handle invoice queries and new account enquiries.
* Tag sitting fleet and coordinate with DVSA for MOT bookings.
* Process warranties and validate technician’s daily hours.
* Provide excellent customer service aligned with TIP values.
* Conduct customer calls and visits as needed.
* Perform daily safety walks and participate in EHS meetings.
* Perform other duties as assigned by management.
*The above duties are indicative; responsibilities may evolve over time.*
Who We’re Looking For:
We seek passionate, skilled individuals who excel in a fast-paced environment. Key qualities include:
* Strong customer care and communication skills
* Ability to develop business relationships
* Good telephone manner
* Computer literacy and administrative skills
* Teamwork capability
Join us to advance your career, enjoy rewarding work, and be part of our diverse, innovative TIP family. Apply today!
We value diversity, integrity, honesty, and ethical behavior, welcoming all potential candidates committed to excellence.
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