Job Description:
Shifts for an Admin:
Day shift - start times 7am-16:00pm- Sunday to Thursday
Day shift- start times 15:00pm- 0:00am- Monday to Friday (with weekends)
Weekends involved - flexibility required
General Duties for an Administrative:
1. Monitor inbound arrivals through customer pre-alerts by using tracking sites to ensure correct capacity on inbound/outbound vehicles have been booked.
2. Manage and monitor customer collections are met within SLA on a day-to-day basis.
3. Transport planning.
4. Preparation and completion of paperwork for both export postal/commercial, includes pre-alerts.
5. Working to strict deadlines to co-ordinate imports & exports with end-to-end responsibility (including collections, airline bookings, liaising with overseas agents/customers until delivered).
6. Strong customer relationships to understand requirements and always deliver excellent customer service.
7. Liaising effectively and building close relationships with our supply chain
8. Reporting discrepancies to mgt.
9. Liaising with warehouse to ensure smooth operations.
10. Booking and optimizing Inbound/outbound vehicles against SLA/CPU.
11. Creating collection /delivery paperwork for Hauliers ensuring that information is accurate and correct
12. Recording shipment and daily activity onto excel spreadsheets/systems
13. Crea...