Overview
The post holder will support the Personal Health Budget Lead to implement Personal Health Budgets across the service area. The post holder will work with patients and their representatives to ensure that their health and wellbeing outcomes are met by ensuring that they have choice in how they manage their care and support. The post holder will actively engage with All Age Continuing Care staff, community nurses, and providers to deliver advice, support and training. The post holder will also support the development and implementation of Personal Health Budgets to wider groups of people as directed, providing clinical challenge when a Personal Health Budget is offered to groups outside of All Age Continuing Care, including Mental Health and Children.
Responsibilities
* Be responsible for managing phone and email queries where clinical input is required.
* Meet with individuals and their families that are interested in taking a Personal Health Budget.
* Encourage creative and personalised ways for people to meet their needs.
* Assess care plans to ensure they will meet patients clinical needs.
* Attend panels to present and discuss support plans, and any funding that may be required for a Personal Health Budget.
* Undertake and produce documentation around risk assessments.
* Review Personal Health Budgets and produce reports.
* Caseload will be made up of all CHC Eligible service users who accept a Personal Health Budget.
* Responsible for setting up Notional and Direct Payments for all Personal Health Budget Holders.
* Communicate difficult decisions to patients and their representatives in a way that upholds the values of HWE ICB.
* Deal with challenges from other professionals, including senior staff, GPs and consultants.
* Adapt communications to suit individual need and preferences.
* Support the administrative functions of the Personalisation Team as needed.
* Work in a personalised way that puts patients and their representatives at the centre of all decisions that are made.
* Maintain patient tracker to track referrals for PHB through the entire process and use this information to improve the patient pathway.
* Attend events to raise the profile of PHB with HWE ICB stakeholders.
About us
Here at Hertfordshire and West Essex Integrated Care Board, we're responsible for planning and overseeing how NHS money is spent to support the people who live in Hertfordshire and west Essex. We have around 750 employees and our role is to make sure health services work well and are of high quality as well as value for money. It's an exciting time for us and we're looking for people who enjoy working in a fast-paced, vibrant environment that can help us achieve our aim. So if you share our passion for people and want to make a positive change to their health and health services then we want to hear from you.
Details
* Date posted: 09 September 2025
* Pay scheme: Agenda for change
* Band: Band 7
* Salary: £47,810 to £54,710 a year per annum plus 5% HCA
* Contract: Permanent
* Working pattern: Full-time
* Reference number: 468-HWE474
* Job locations: NHS Hertfordshire and West Essex ICB. The Forum I Marlows I Hemel Hempstead I HP1 1DN, Hemel Hempstead, HP1 1DN
Job description and responsibilities
For further information on this role please see the job description and person specification attached. Please note this is a Band 7 AFC subject to Job evaluation Outcome.
Person Specification
Knowledge, Training and Experience
* Registered Nurse (Adult or Mental Health) - with current registration
* Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
* Evidence of working knowledge of CHC
* Excellent understanding of the current issues impacting on the NHS, governance, policy and an experience of its implications so as to interpret and communicate them locally
* Demonstrated experience of co-ordinating projects in complex and challenging environments
* Experience of identifying and contributing to safeguarding concerns
* Significant experience of successfully operating in a politically sensitive environment
* Experience of managing risks and reporting
* Post-graduate degree in Management Studies or equivalent
Desirable
* Experience of drafting briefing papers and correspondence at SMT level
* Experience of monitoring budgets and business planning processes
* Understanding of the public sector
* Demonstrated experience in a Healthcare environment
* Comprehensive knowledge of project principles, techniques and tools, such as Prince 2 Foundation and Microsoft Project
Communication Skills
* Essential: Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
* Experience of creating and giving presentations to a varied group of internal and external stakeholders
Analytical
* Essential: Ability to analyse very complex issues where material is conflicting and drawn from multiple sources
* Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
* Numerate and able to understand complex financial issues combined with deep analytical skills
* Experience of setting up and implementing internal processes and procedures
* Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement
Planning Skills
* Essential: Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
* Experience of setting up and implementing internal processes and procedures
Disclosures
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration: Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
NHS Hertfordshire and West Essex Integrated Care Board (468)
Address: NHS Hertfordshire and West Essex ICB. The Forum I Marlows I Hemel Hempstead I HP1 1DN, Hemel Hempstead, HP1 1DN
Employer's website: https://hertsandwestessex.icb.nhs.uk (Opens in a new tab)
#J-18808-Ljbffr