Bristol
About Us
ACH is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. We bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our mission goes beyond individual support; we actively challenge and disrupt the systems that perpetuate inequalities in our society. With a proven track record of delivering effective support services, we've already helped over 1,000 individuals achieve their personal goals and lead fulfilling lives in their new country in 2021 alone.
We are now looking for a Refugee Support and Integration Officer to join us on a full-time, permanent basis, working 37.5 hours per week.
The Benefits
* Salary of £26,521 per annum
* 25 days annual leave, plus bank holidays
* Pension
* Flexible working
* Employee Recognition Programme
* Training and development opportunities
* Supportive, inclusive, and diverse work environment
* Employee Assistance Programme
* Social gatherings and staff retreats
* A fully stocked staffroom!
This is a rewarding opportunity for an experienced support worker with a background of working in a culturally-sensitive setting and with those with complex/multiple support needs to join our impactful and values-led organisation.
In this rewarding role, your support and guidance will be transformative to the lives of our tenants, making a hugely positive impact on their experience with us and in their new home.
Whats more, just as you support our tenants, well support you, through real development, bold support, and a culture that champions purpose and people.
So, if you want to join a dedicated team committed to redefining how refugees are perceived and integrated in the UK, read on and apply today!
The Role
As a Refugee Support and Integration Officer, you will focus on enabling the resettlement and successful integration of refugees.
Joining our Support and Integration Team, you will manage a caseload of tenants providing high standards of support, as well as quality information and guidance. You will carry out pre-tenancy assessments, develop personalised support plans and review these regularly, and ensure culturally-sensitive support is delivered.
Providing advice and support on a range of issues including housing, finance, education, employment, health and immigration, you will assist with budgeting, social networks, training and employment.
Additionally, You Will
* Signpost to other relevant services and agencies
* Organise group trips for tenants
* Forge links with external organisations
* Accompany tenants to appointments with various services
* Visit tenants in their properties and the community
About You
To be considered as a Refugee Support and Integration Officer, you will need:
* Experience of providing advice and guidance, advocacy, and culturally sensitive support
* Experience and knowledge of working with people with complex/multiple support needs
* The ability to assess, manage, and review needs and risks effectively
* The ability to maintain accurate records and manage a caseload
* Strong organisational and planning skills
The closing date for this role is 13th June 2025.
Other organisations may call this role Immigration Advisor, Refugee Advisor, Integration Advisor, or Helpline Practitioner.
Webrecruit and ACH are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you want to step into this exciting and rewarding role as a Refugee Support and Integration Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. #J-18808-Ljbffr