Job Description:
About the Role
Challender Recruitment is seeking a proactive and customer-focused Customer Service Advisor (CSA) to join a leading automotive bodyshop team in Aldershot. This is an exciting opportunity for someone with excellent communication skills and a passion for delivering outstanding customer service in a fast-paced environment.
Key Responsibilities:
* Act as the first point of contact for customers, providing a professional and friendly service.
* Manage bookings, schedule repairs, and keep customers updated throughout the process.
* Liaise with insurance companies and internal teams to ensure smooth workflow.
* Handle administrative tasks including invoicing, job cards, and compliance documentation.
* Maintain accurate records in line with company standards.
What Were Looking For:
* Previous experience in a customer service role within the automotive or bodyshop sector is highly desirable.
* Strong organisational skills and ability to manage multiple tasks effectively.
* Excellent communication and interpersonal skills.
* IT literate with experience using CRM systems.
* A positive, team-oriented attitude and commitment to delivering exceptional service.
Benefits:
* Competitive salary based on experience.
* Opportunity to work with a reputable and growing business.
* Supportive team environment with career development opportunities.
If youre ready to take the next step in your career and join a dynamic team, apply today through Challender Recruitment.
Required Skills:
Development
Cards
Bookings
Compliance
Recruitment
CRM
Salary
Invoicing
Insurance
Communication Skills
Interpersonal Skills
Records
Documentation
Business
Customer Service
Communication