Overview
Student Casual - Postgraduate Student Ambassador - Postgraduate Student Recruitment - Grade 2 – 900266 at University of Birmingham. This role is a casual, part-time opportunity for current University of Birmingham students to support postgraduate recruitment and engagement activities.
Position Details
School or Department: Postgraduate Student Recruitment
Location: University of Birmingham, Edgbaston, Birmingham UK
Grade/Band: Grade 2
Hourly rate: £13.06 per hour plus holiday entitlement
Contract type: Casual from 03/11/2025 to 18/08/2026
Working hours: Ad Hoc
Advert closing date: 13/10/2025, 23:55
Number of positions available: 70
Please note: This vacancy may be taken down early depending on the number of applications received. We advise you to submit your application promptly.
Role Summary
Postgraduate Ambassadors will be emailed with opportunities to work throughout the year by the Central Postgraduate Recruitment Team. Work allocation is typically on a first-come, first-served basis in response to emails from the Central Postgraduate Recruitment Team. You will have flexibility to choose work that suits your timetable. Opportunities include in-person and online activities such as weekly Unibuddy messages, blogs and content creation, campus tours, assistance with Postgraduate Open Days, writing ad hoc blogs and filming, answering student email enquiries, and more. Briefings and training are provided for all opportunities.
For those interested in the Postgraduate Content Creator role, an additional form will be required to provide sample work of video content and blog writing skills. More information is available on the Postgraduate Content Central page: Postgraduate Content Central - University of Birmingham.
Main Duties
* Assisting with Postgraduate Open Days and acting autonomously within given roles.
* Providing exceptional customer service to prospective students and their guests.
* Being adaptable to various roles and tasks at recruitment events.
* Creating and delivering presentations detailing student life and experiences useful to prospective students.
* Representing the University and advising prospective students in-person or online.
* Answering enquiries during recruitment events or via online platforms (Unibuddy, email) and participating in live chat sessions.
* Delivering engaging campus tours and offering personal advice about the University and student experience.
* Assisting with on-campus event setup and completing tasks in a timely manner.
You can find more information and the additional form on the following webpage: Postgraduate Content Central.
Person Specification
* Demonstrable experience of supporting events
* Experience and confidence in leading and managing large groups
* Excellent communication skills including public speaking
* Demonstrable ability to work as an effective team member
* Ability to work with own initiative and manage time effectively
* Enthusiastic, customer-focused approach to work
* Accuracy and attention to detail
For applicants wishing to also be part of the content creator team, they will be expected to:
* Use initiative to develop regular content for given briefs
* Use creativity to create and edit engaging content (blog or video)
* Respond to prospective students’ Unibuddy messages promptly
Additional Information
For any informal queries, please contact Aaminah Salloo (a.salloo@bham.ac.uk).
View our staff values and behaviours here. We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community. Flexible working options are considered where possible.
The University restricts students to working up to 20 hours per week during term time. If your course does not follow the usual academic timetable, vacation periods must be agreed with your supervisor. International students may need to apply for Authorized Absence. You must be a current University of Birmingham student to apply. A right-to-work check is required before work commences.
Seniorities and Employment Type
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Education and Training
* Industries: Higher Education
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