Join to apply for the Business Information Assistant Analyst role at We Grow Hair - PAI Medical Group.
2 days ago Be among the first 25 applicants.
As a Business Information Assistant Analyst in the Social Care Support team, you'll play a key role in providing system administration, frontline support, and training for the Social Care system. Your responsibilities will include managing and resolving servicedesk calls and supporting team members with daily tasks.
This is a fantastic opportunity for someone who enjoys detail-oriented work and is keen to build experience in Social Care system support within a supportive and fast-paced environment.
* Provide day-to-day system administration.
* Assist in developing processes, procedures, and documentation for the Social Care system.
* Assist in providing management and statutory performance information, including statutory returns to required standards.
* Ensure system compliance with statutory regulations, standards, policies, and procedures of Stirling Council and Government Legislation.
* Administer servicedesk calls, including investigation, prioritization, assignment, and closure.
* Develop, document, and implement system changes based on servicedesk requests, following escalation processes if necessary. Maintain records and inform relevant personnel of actions taken.
* Provide system training and administration support as needed, including maintaining training records in accordance with the Council's record retention policy.
The successful candidate will be required to complete a Level 1 Disclosure Scotland check. If your application progresses after the interview, you will be asked to complete the form and have your details verified.
All Disclosures and PVGs are processed via the Disclosure Scotland online service. Please apply for a Basic Disclosure using the provided link.
If you have the right skills for the job, we want to hear from you. We encourage applications regardless of age (restrictions apply to Modern Apprenticeships), disability, gender identity, sexual orientation, religion, belief, or race.
Job Description & Additional Information
Salary and benefits include:
* 30 days annual leave plus 7 public holidays (rising to 35 after 5 years of continuous service).
* Flexible working arrangements, including hybrid office/home work.
* Biennial incremental progression.
* Membership of the Local Government Pension Scheme.
* Up to 6 months full sick pay and 6 months half pay depending on service length.
* Carers Leave, Paid Paternity Leave, Health & Wellbeing support, Learning & Development opportunities, Cycle to Work Scheme, Lift Share Scheme, Car Lease Scheme, Technology Benefit Scheme.
Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Information Technology
* Industries: Administrative and Support Services
Apply to increase your chances of interviewing at We Grow Hair - PAI Medical Group. Set job alerts for similar roles.
Locations include Glasgow, Stirling, Bellshill, and surrounding areas.
#J-18808-Ljbffr