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Service manager

Builth Wells
Cartrefi Cymru Co-operative
Service manager
Posted: 22h ago
Offer description

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Cartrefi was established as a not-for-profit charity in 1989 by a group of parents and activists. We mainly support people with learning disabilities in Wales. The company currently employs 1200 employees, supports 650 people, and has thousands of friends, family, and supporters. We are an innovative organisation that encourages the people we support, our employees, and community members to be in control of one of Wales’ largest support providers. Our Values of Respect, Enable, and Safeguard are embedded in all that we do.

Benefits include:

* Attractive salary from £28,590.45
* Career progression opportunities
* Company Pension Scheme
* Employee Assistance Programme and wellbeing support
* Fully paid in-house management training
* Paid DBS and SCW registration fees
* Cooperative events and activities such as “Cartrefi fest”

Job Responsibilities:

The Service Manager oversees the daily operation of the service, focusing on promoting independence for the people supported and enabling them through innovative, person-centred, and flexible approaches.

You will provide motivational leadership and direction to your team, ensuring the delivery of quality, person-centred support. Building positive relationships with stakeholders and embodying our vision and values to deliver excellent service are key aspects of this role.

Your skills and experience will include:

* Reliability and commitment
* Professional and empathetic communication skills
* Ability to work under pressure
* Ability to work well as part of a growing team
* Availability for sleep-ins, evening, and weekend work
* Must be a car driver and willing to travel across the region
* Care management experience is essential
* QCF Level 3 qualification, with a willingness to work towards Level 5

Additional requirements:

Due to legislation, an enhanced disclosure from the Disclosure & Barring Service is required for all successful applicants.

We reserve the right to close this vacancy early if sufficient applications are received. Interested candidates are encouraged to apply promptly.

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