Overview
McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries.
Responsibilities
* Facilities & Contracts: Oversee daily operations and manage external partners (Cleaning, Security, Landscaping) to ensure premium service delivery and cost-efficiency.
* Safety & Compliance: Act as the site lead for H&S, fire regulations, and risk management. Coordinate emergency drills and maintain 100% statutory compliance.
* Asset & Project Management: Protect long-term asset value by monitoring tenant maintenance and coordinating store fit-outs and refurbishments.
* Financial Oversight: Manage facilities budgets, lead procurement for new contracts, and drive site-wide sustainability and energy-saving initiatives.
* Stakeholder Relations: Build seamless working relationships with tenants to ensure smooth operational transitions and high satisfaction.
* Duty Management: Complete duty management training and participate in the management rota, providing site cover during evenings and weekends as required.
Qualifications
* Industry Experience: Proven background in property services, ideally within high-footfall retail or hospitality.
* Technical Skills: Proficient in building systems, budget management, and MS Office. Workday experience is a plus.
* Compliance: Strong grasp of HSE and security legislation with a mandatory IOSH qualification.
* Sustainability & Risk: Practical experience in risk management and a commitment to leading environmental initiatives.
* Communication: Fluent in English with the ability to manage diverse stakeholders. Fluency in an additional European language is advantageous but not essential.
Additional Information
* Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 25%.
* Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing.
* Volunteering Days: Benefit from 2 paid volunteering days per year.
* Exclusive Discounts: Access special discounts at our Designer Outlets.
* Flexible Working: Hybrid working options where possible to accommodate your needs.
* International Exposure: Work with colleagues across eight countries within a global organization.
* Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross-country projects, international secondments, and a calendar of core development opportunities.
* Values-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference.
* Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey.
McArthurGlen values diversity and believes that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible. If you are not sure you fit all the requirements for a particular role, we’d still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable now or in the future. McArthurGlen is committed to the equity of all qualified individuals. If reasonable accommodation is required to participate in the job application or interview process and/or to receive all other benefits and privileges of employment, please contact Recruitment@mcarthurglen.com
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