Join to apply for the IT Apprenticeship role at TieTalent
At Remedian IT, we don't just support technology—we drive innovation, solve challenges, and empower businesses to thrive in a digital world. Now, we're looking for an enthusiastic IT Support Apprentice to join our team and become a key player in delivering exceptional IT solutions.
This is your opportunity to gain hands-on experience in a fast-paced, dynamic environment where your curiosity will turn into expertise. You'll work alongside industry professionals, tackling real-world tech challenges and developing skills that will set the foundation for an incredible career.
At Remedian IT, every day is a chance to grow, contribute, and make an impact. Ready to turn your passion for technology into a powerful career? Let's make it happen together!
A Typical Day in the Job:
* Responding to incoming support tickets on the help desk, assisting customers and internal staff with IT issues.
* Providing first-line support and escalating complex issues when needed.
* Assembling and disassembling computer equipment to meet specific requirements.
* Setting up and configuring software, including device installations and software packages.
* Utilising troubleshooting tools like Command Prompt (CMD), PowerShell, and SSH to diagnose and resolve technical problems.
* Using basic scripting tools like PowerShell, CMD, and CLI to automate and streamline tasks.
Full training and support will be provided by your workplace mentor and from the Baltic team.
Salary, Hours & Benefits:
* £19,000 per annum
* Monday to Friday 9am-5pm
* 31 days annual leave per year including bank holidays
* Birthday off as an extra day of annual leave
* Gym membership
* Cycle to work scheme
* Access to free mental health support
* Offer a tech scheme, can buy tech goods
Desired Qualities, Skills and Knowledge:
* A driving license and access to your own vehicle
* A confident communicator - both verbal and written
* An IT hobbyist
* Good customer service skills
* Willingness to learn
* Grade 4/C in Maths and 5/C English GCSE
Your Training with Baltic:
This apprenticeship provides the skills, qualifications, and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Support Technician.
Next Steps:
If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.
Eligibility Criteria:
You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.
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