Overview
Are you commercially minded, able to grow income and maximise profit in a competitive environment? Do you have an entrepreneurial spirit and a background in successfully running commercial operations? Are you looking for a new challenge that offers the opportunity to drive transformation in a creative, customer focused setting?
This newly created role offers the opportunity to lead the RSC's operational enterprise teams, including Food & Beverage, Kitchens, Commercial Development, Sales and Events, with a connection to Retail. As Head of Enterprise, you will take a combined strategic and operational approach to achieving financial resilience through generating sustainable income and ensuring operational excellence.
This role is ideal for someone that has had full ownership of enterprise & commercial operations across a large operation. With a keen eye for income and profit generation, you will use your creative energy to bring new ideas to the RSC and drive the operation forward, whilst delivering a first‑class experience for all visitors and customers.
Responsibilities
* Lead commercial areas – F&B which includes a large restaurant, venue hire, wedding and events, commercial development and brand licensing.
* Workforce planning and rota management, ensuring a world‑class visitor experience.
* Oversee menu development and pricing strategies across all F&B offers.
* Lead all teams to maximise income and profitability, identifying and implementing new income generating opportunities.
* Monitor and report on financial performance.
Qualifications / Experience
* Commercial and financial acumen.
* Budget management.
* Strong commercial operations expertise, overseeing multi‑site operations.
* Ability to analyse data and produce high quality reports for senior leaders and the Board.
* Effective communication skills.
* Demonstrable people leadership skills across large, diverse teams.
* Collaborative mindset.
Job Details
* Full‑time, permanent position based onsite in Stratford‑upon‑Avon.
* Working 40 hours per week, Monday to Friday with some weekend and evening work as the business needs.
* Close collaboration with the Head of Operations and Head of Visitor Experience to foster a high‑performing culture across all front‑facing teams.
Equal Opportunity Statement
We are committed to building a diverse workforce and welcome applications from all individuals.
We believe that safeguarding children and adults is everyone's responsibility, and everybody working at the RSC has a duty to place safeguarding at the heart of their work.
The Royal Shakespeare Company (no. 212481) is a registered charity.
#J-18808-Ljbffr