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Overview
8 hour contract
Become a Retail Sales Assistant at The Works. This is a mission to inspire reading, learning, creativity and play.
You’ll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious and motivating. Our customers will want to return, time and time again for more inspiration and products that satisfy their creative needs.
Some of our colleagues are BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products – That\'s super cool with us!
Our Culture
The Works is an awesome place to… well, work! Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authentic you. Our environment is always moving and full of energy, yet we still make space to share must-watch TV recommendations, and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations!
We are one team. You won\'t find anyone too proud to roll up their sleeves here, with all hands-on-deck to inspire our customers and support each other.
Perks and Benefits
* 25% Colleague Discount! - Plus, exclusive Double Discount days!
* MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
* Family Friendly Leave - Enhanced maternity, paternity and adoption pay.
* Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.
* Can-Do Academy - Training and development opportunities.
* Wagestream - Access to 50% of wages as you earn them.
* Share Scheme - Own a piece of The Works!
* 24/7 support for you and your family via Retail Trust Charity
* Healthcare Cash Plan – To support everyday healthcare costs.
* Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.
Responsibilities
As a Retail Sales Assistant you’ll greet customers, help them find products, and create an inspiring shopping experience. You’ll be the heartbeat of the store, contributing to customer satisfaction and repeat visits.
Keyholder responsibilities (if you’re over 18): you’ll support Store Management to open, close, and run the store when needed (holidays, days off, sickness, etc.). Training will be provided for keyholding duties and there is an additional pay enhancement when holding keys.
Under 18? You won’t be able to complete keyholding duties yet, but you will be set up for training after your 18th birthday.
Skills / Behaviours
* Genuine and authentic: positivity, creativity, and passion for our brand shine through; you enjoy helping customers and makingRecommendations.
* Resilient champion: you can handle a fast-paced retail environment, multi-task, and manage busy days and deliveries.
* Stock magician: you tackle sorting, pricing, and merchandising deliveries effectively.
Details
* Senior ity level: Entry level
* Employment type: Part-time
* Job function: Sales and Business Development
* Industries: Retail
Our purpose: To inspire reading, learning, creativity and play – making lives more fulfilled.
Our values: We are Crafty | We are Caring | We are Can-do. We listen. We care.
We are open to discussions around working hours and flexible working; if you need reasonable adjustments for an interview, let us know in your application and we’ll help.
We don’t just sell products. We inspire reading, learning, creativity and play. Because when people spend time doing what they love, it’s Time Well Spent. And with the right passion – It All Starts With You.
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