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Client:
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
Location:
Cardiff, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
2
Posted:
04.06.2025
Expiry Date:
19.07.2025
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Job Description:
* Do you want to be an exceptional 3rd line support engineer that gets heavily involved with projects in a dynamic, growing team?
* Do you want an opportunity to further your career with the most cutting-edge technology within the MSP space?
* Do you want to work with a business that values collaboration, offers flexibility, and invests in your professional development?
You’ll be working with a superb, fast-growing Managed Service Provider supporting their support team as a final point of technical escalation. This role involves BAU, projects, and offers unlimited progression potential. The company has a clear career roadmap, exceptional leadership, and fosters a family-like culture that values its employees.
Primary Responsibilities:
* Technologies: Experience with Azure, 365, Windows, Intune, Entra ID, Networking, Cybersecurity
* Resolving Incidents: Addressing technical problems escalated from 2nd line support.
* Project Rollouts: Implementing large-scale projects such as full Office 365 deployments.
* System Maintenance: Performing updates, troubleshooting network issues, and applying patches.
* User Support: Assisting staff with hardware, software, or internet problems.
* Team Collaboration: Supporting the wider 3rd line support team with complex issues and projects.
* Documentation: Logging issues, solutions, and system changes.
We are seeking an impressive 3rd Line Support engineer eager to excel in the MSP industry using cutting-edge technology.
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