We are currently recruiting for an experienced Benefits & Revenues Officer to support a busy local authority team on a temporary contract. This is a great opportunity for a specialist in Housing Benefit and Council Tax Support to join a well-established team during a critical period of service delivery. This is a hybrid role, with working from home options available depending on experience and service requirements. The Role As a Benefits & Revenues Officer, you will be responsible for the full administration of Housing Benefit and Council Tax Support, as well as Council Tax billing and recovery functions. Responsibilities include: ·Processing new and existing Housing Benefit and Council Tax Support claims ·Managing Council Tax billing, changes in circumstances, and exemptions ·Ensuring compliance with statutory guidance and internal policies ·Handling correspondence with claimants and external agencies (e.g. DWP, HMRC) ·Maintaining accurate and up-to-date records using the Academy system ·Providing a high standard of customer service via telephone, email and written communication Key Requirements ·Previous experience in Housing Benefits administration is essential ·Strong working knowledge of the Academy (Capita) system is essential ·Understanding of current Housing Benefit and Council Tax Support regulations ·Ability to work effectively in...