* Promote challenge events to potential participants
* Support and steward participants before and during events
* Ensure supporters feel informed, appreciated and connected to Visyon's mission
* Encourage repeat participation and long‑term engagement
What difference will you make?
By giving your time and skills, you'll play a direct role in helping more young people — and the communities around them — get the support they need to thrive. You'll strengthen relationships with our incredible supporters, inspire greater community engagement, and unlock vital funding that makes life-changing mental health and emotional wellbeing support possible.
What are we looking for?
* Community engagement, customer service or event coordination/stewardship
* Experience with fundraising methods, communications and charity work
* Public speaking to groups and wide audiences
* Familiarity with Cheshire communities and local networks
* Friendly, warm and confident communicating with members of the public and diverse groups
* Comfortable engaging with people in sometimes busy, outdoor or event settings
* Organised, methodical and reliable
* Flexible and committed to enhancing Visyon's profile and reach
* Comfortable sending emails and using basic digital tools
* Able to maintain accurate records in line with charity procedures
* Able to uphold Visyon's values and safeguarding standards
Hybrid
What will you be doing?
The Challenge Events Coordinator provides practical and relational support around challenge events for Visyon. They do not have overall responsibility for delivering events, providing supportive, 'light‑touch' coordination and stewardship. This may include
* Promoting upcoming challenge events to individuals, groups and businesses (for example through email, phone calls or networking)
* Encouraging people to sign up for Visyon and third‑party challenge events
* Being a friendly point of contact for participants before the event – sharing key information, answering basic queries and providing encouragement
* Attending events and assisting with the stewardship of participants on the day (e.g. welcome, check‑in, directions, basic information, signposting to event organisers)
* Liaising with event organisers and Visyon staff to ensure smooth communication and a positive supporter experience
* Helping develop or gather content for marketing materials (photos, quotes, short write‑ups), and feeding this into Visyon's communications group for social media, website and other communications
* Supporting and encouraging participants to fundraise as part of their challenge and to recruit others for future events
* Helping turn one‑time participants into regular donors, supporters or fundraisers through positive follow‑up and celebration
* Supporting accurate recording of funds raised and ensuring they are passed on to the Visyon team for banking and reconciliation in line with Visyon procedures
This role is ideally office based allowing access to Visyon equipment and to maintain data privacy.
This is a public‑facing role and may involve some outdoor/event‑based activity. Most planning and communication can be carried out from the Visyon office, supported by the Business Support Team.