Security Officer for Cheltenham Racecourse
Join to apply for the Security Officer for Cheltenham Racecourse role at Carlisle Support Services
This position is for the 2025/2026 season at Cheltenham Racecourse, the home of Jump Racing. Key event dates include the Cheltenham Festival (10‑13 March 2026) and several meetings throughout the year.
Season Dates
* The October Showcase 24‑25 October 2025
* The November Meeting 14‑16 November 2025
* The Christmas Meet 12‑13 December 2025
* The New Years Day Meet 1 January 2026
* Festival Trials Day 24 January 2026
* Cheltenham Festival 10‑13 March 2026
* The April Meet 15‑16 April 2026
* May Race Night 1 May 2026
Role
As an Event Security Officer, you will represent Carlisle Support Services at Cheltenham Racecourse, delivering a professional, efficient and safe service to approximately one million patrons throughout the season.
Responsibilities
* Interact politely and professionally with the public and the client.
* Retain and use information related to safety and evacuation procedures.
* Provide world‑class customer service to ensure a positive visitor experience.
* Maintain knowledge of key areas on site (medical room, toilets, bars, etc.).
* Ensure spectator safety by observing and reporting incidents (venue capacities, intoxication, site breaches, medical incidents).
* Deliver the brief given by the supervisor (access control, wayfinding, ticket resolution).
Qualifications & Requirements
* Approachable and customer‑focused.
* Willingness to learn new skills and procedures.
* Ability to take direction and follow instructions.
* Effective communication in spoken and written English.
* Professional appearance and punctuality.
* Commitment to work at least 50% of the season dates.
* Valid and current SIA Door Supervisor, Security Guarding or Close Protection licence.
* Compliance with the BS7858 vetting standard required for our SIA Approved Contractor Scheme membership.
Successful candidates will attend a pre‑start induction and provide original documentation for screening and vetting processes (e.g., passport, driving licence, utility bill, HMRC letter, original bank statement, birth certificate).
Benefits
* Flexible, casual work schedule.
* Instant access to earned and authorised wages.
* Full induction, ongoing training and structured career development.
* Inclusive uniform designed for comfort and style.
* Refer a Friend Scheme – earn £100 for each successful referral.
* Competitive pay rates, with over 95% above Living Wage Foundation rates.
* SIA rate of pay £14 per hour, with holiday pay accrued by the hour.
* Opportunity to work as a Supervisor with an enhanced rate of £16 per hour.
About Us
We’re proud to work with iconic UK brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. With over 5,000 team members, we deliver security, events, cleaning and facilities services across the UK.
Carlisle is a Living Wage Foundation Recognised Service Provider. Over 95% of our roles pay at or above the Living Wage Foundation rates.
Equality, Diversity, and Inclusion are core focuses at Carlisle. We actively encourage applications from underrepresented groups and judge all candidates solely on merit and ability. We provide a workplace free from unlawful or unfair discrimination and nurture a culture where everyone is valued and respected.
Seniority Level
Entry level
Employment Type
Temporary
Job Function
Other, Information Technology, and Management
Industries
Facilities Services
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