Are you a confident communicator who enjoys working as part of a team providing outstanding customer service? If so, this could be the perfect role for you.
RF Solutions Ltd design and manufacture radio modules, remote control systems and IoT sensors. We are also a distributor of antennas, cable assemblies and adaptors. Based in West Sussex in the United Kingdom, we moved to our 20,000sqft purpose-built facility in 2014. Trading since 1992, we have grown substantially, helping to lead the way in the RF industry.
RF Solutions is seeking a detail-orientated, organised Sales Administrator to work as part of our busy Sales Department. You'll play a vital role acting as the first point of contact for customers, ensuring high levels of customer satisfaction through excellent customer service.
Main duties to include:
* Monitoring and responding to incoming email enquiries
* Answer incoming calls and provide accurate information or redirecting as necessary.
* Web Order downloads and processing
* Proforma Order processing
* Sales Order data entry and administration
* Sales Order backlog administration
* Maintaining filing and archiving
* Customer Service
* Greeting Visitors
Working Hours:
Normal working hours, 37.5 per week. Mon-Thu 8:30am-5:30pm, Fri 8:30am-1:00pm
Entry Requirements:
Previous experience would be beneficial but not required, candidates will be given full training.
A recognised Level 3 qualification or above, such as A level, higher educational diploma, or undergraduate degree.
Skills Required:
Strong organisational skills with a keen attention to detail to ensure accuracy in data entry and record keeping.
Excellent computer skills, including the ability to navigate various office software efficiently.
This role requires a high level of accuracy in a fast paced environment. Candidates should have a good command of written and spoken English, have excellent numeracy, literacy and IT skills and be able to communicate effectively with customers, colleagues and visitors. Experience working in a customer service role would be a benefit.
Job Types: Full-time, Permanent
Work Location: In person.
William Alexander House, William Way, Burgess Hill, West Sussex, RH15 9AG
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